What Youll Do
- Lead and oversee the Night Audit team, ensuring accurate revenue reconciliation and smooth overnight operations.
- Monitor and adjust staffing levels to meet guest service needs while maintaining labor model compliance.
- Act as Manager on Duty for the overnight shift, ensuring calm and order in the hotel by collaborating with Security and other associates.
- Prepare and distribute critical financial reports, including gross revenue and over/short reports, and ensure all revenue figures balance.
- Train, mentor, and cross-train associates to maintain a high-performing and knowledgeable team.
- Handle guest inquiries and complaints effectively, ensuring a positive experience for all.
What Youll Bring
- Strong organizational and problem-solving skills to manage financial and operational responsibilities.
- A focus on leadership and teamwork, with the ability to motivate and mentor associates.
- Flexibility to work nights, weekends, and holidays as needed.
- Basic mathematical skills and familiarity with accounting procedures.
- A valid drivers license and clean driving record (if applicable).
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