Hi,
I hope you are doing well.
We have an urgent below position .If you are interested, please share your updated resume with the rate expectation.
Role: Network Voice Consultant (L3 level)
Location: Melbourne, FL (1st preference), Frisco, TX or Morrisville, NC
Visa Status: GC/USC and GCEAD/E3/TN with pp no.
Job description:
Primary - Cisco CUBE SBC, Design, Documentation, Cisco CUBE SBC
SME Experience :
Technical Certification: CCVP with at least 10 to 15 years of experience.
Basic understanding of CUCM & Cisco unity connection version 8.x and 9.x.
Must be able to add IP phones, End users, CSS, Partition, Route pattern and Route Group etc.
Good understanding of Unity Connection Voice mail services.
Good understanding of VoIP, MGCP, H.323 and SIP services.
Good communication skills.
Open for 24x7 availability
Should be able to jump on P1 bridges and drive the technical troubleshooting bridge.
Expert level experience in handling Cisco IP telephony Network Infrastructure.
independently resolve tickets within SLA
Adheres to standard operating procedures / work instructions
Follow the escalation process
Follow the shift hand-over process
Update worklogs
Update the knowledge base
Technically upgrade across versions of environment when required
Ticket Monitoring
On - call support
Opening Bridge Call
KEY TECHNOLOGIES:
CUCM & Unity connection 8.x and 9.x.
SIP, MGCP and H.323 gateways.
UCCX 8.0 and 9.0 for IMAC’s
Basic scripting knowledge of UCCX 8.0 & 9.0
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Thanks & Regards,
Anil Kumar
Raas Infotek Corporation.
262 Chapman Road, Suite 105A,
Newark, DE -19702
Direct No: 302-286-9932 Ext: 133
Email: anil.kumar@raasinfotek.com
LinkedIn: https://www.linkedin.com/in/anil-kumar-itrecruiter/