Communication Skills, Communication Systems, CompTIA Network+, Computer Maintenance, Computer Science, DHCP (Dynamic Host Configuration Protocol), DNS (Domain Name System), Data Recovery, Detail Oriented, Disaster Recovery, Firewalls, Identify Issues, Information Technology & Information Systems, Internet Security, Linux Operating System, Local Area Network (LAN), Microsoft Certifications, Microsoft Windows Operating System, Multitasking, Natural Science, Network Administration/Management, Network Configuration Management, Network Monitoring, Network Performance/Analysis, Network Protocols, Network Routers, Network Security, Network Software, Network Support, Network Switching, Network System Hardware, Performance Analysis, Problem Solving Skills, Security Protocols, Social Sciences, Software Administration, Systems Administration/Management, TCP/IP (Transmission Control Protocol/Internet Protocol), Team Player, Technical Support, Time Management, VPN (Virtual Private Network), Wide Area Network (WAN), Wireless Communications
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Division/Department
Information Technology
Reports to
Chief Information Officer
Position Type
Full-time
Job Summary
We are seeking a skilled and detail-oriented Network Technician to support and maintain our organization's network infrastructure. The ideal candidate will install, configure, monitor, and troubleshoot network hardware, software, and communication systems to ensure optimal performance and security.
Essential Duties & Responsibilities
- Install, configure, and maintain network hardware such as routers, switches, firewalls, and wireless access points
- Monitor network performance and troubleshoot connectivity issues with Rukus and Cloudpath management application
- Perform routine maintenance and system upgrades
- Configure and support LAN/WAN, VPN, and wireless networks
- Diagnose hardware and software problems and provide technical support to users
- Maintain network security protocols and assist with cybersecurity measures
- Document network configurations, changes, and procedures
- Coordinate with IT staff and vendors to resolve technical issues
- Assist with cable installation and network infrastructure setup
- Ensure backup and disaster recovery procedures are functioning properly
Required Knowledge, Skills and Abilities
- Network troubleshooting
- Cable management and installation
- Technical support
- Network monitoring tools
- Security best practices
- Documentation and reporting
- Time management and multitasking
Minimum Qualifications
- Associate or bachelor's degree in information technology, Computer Science, or related field (or equivalent experience) or 3 more years' experience Rukus and Cloudpath with routers, switches, and firewalls 3 more years' experience
- Knowledge of TCP/IP, DNS, DHCP, VPNs, and network security principles
- Familiarity with Windows and/or Linux operating systems
- Strong troubleshooting and communication skills
- Ability to work independently and in a team environment
Preferred Certifications:
- CompTIA Network+
- Microsoft certifications
- Rukus and Cloudpath related
Wilberforce University is an equal opportunity employer and is committed to fostering an inclusive and diverse community. All candidates must be legally authorized to work in the United States at the time of hire. The University does not sponsor or take over sponsorship of employment visas for this position.
Wilberforce University
Founded in 1856, Wilberforce University is America's first private, coeducational University established to educated men and women of African descent; and is closely affiliated with the African Methodist Episcopal Church. Today, Wilberforce is a well-respected private, residential liberal arts university with a clear mission, core values and vision for the future and is a noted pioneer in the Co-Operative Education Movement.
Wilberforce awards the Bachelor of Arts and Bachelor of Science degrees in the areas of business, engineering and computing science, humanities, natural sciences, and social sciences; as well as the Master of Rehabilitation Counseling degree. The University is located in Wilberforce, Ohio, a community readily accessible to the Dayton, Cincinnati and Columbus metropolitan centers' social, professional and cultural amenities and airports.
Wilberforce University is an Equal Opportunity Employer
How to Apply:
To apply for the Network Technician position, use the "Quick Apply/Submit Resume" button below to submit your information, cover letter and resume to the Wilberforce University Department of Administration and Human Resources.
Quick Apply/Submit Resume
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