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Network Technician I

Stefanini International Holdings Ltd

Auburn Hills, MI

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JOB DETAILS
SKILLS
Change Management, Cisco Network Systems, DHCP (Dynamic Host Configuration Protocol), DNS (Domain Name System), Detail Oriented, Documentation, Help Desk, Incident Management, Information Technology & Information Systems, Local Area Network (LAN), Maintain Compliance, Network Administration/Management, Network Architecture/Engineering, Network Configuration Management, Network Connectivity, Network Monitoring, Network Routers, Network Support, Network Switching, Network System Hardware, Software Patches, Systems Administration/Management, TCP/IP (Transmission Control Protocol/Internet Protocol), VLAN (Virtual Local Area Network), Wide Area Network (WAN), Wireless Communications
LOCATION
Auburn Hills, MI
POSTED
23 days ago

Details:

We are seeking a motivated and detail-oriented Junior Network Engineer to join our IT team. The ideal candidate will assist in the design, implementation, and maintenance of our network infrastructure. This role provides an excellent opportunity for professional growth in a dynamic environment.

Key Responsibilities

  • Perform onsite troubleshooting and resolution of LAN/WAN connectivity issues
  • Provide physical support for routers, switches, access points, and cabling
  • Execute remote-guided activities from network engineering teams (rack/stack, patching, device reboots, replacements)
  • Support end-user network-related hardware issues (wired/wireless connectivity)
  • Monitor and escalate network incidents, outages, and performance degradation
  • Maintain accurate documentation of incidents, changes, and asset updates
  • Validate and support network changes, upgrades, and deployments
  • Ensure adherence to site access, security, and change management protocols
  • Required Skills & Experience
  • Strong understanding of LAN/WAN networking fundamentals (TCP/IP, DHCP, DNS, VLANs)
  • Experience with network hardware troubleshooting (Cisco or equivalent)
  • Hands-on experience with structured cabling and physical infrastructure
  • Familiarity with ticketing systems and incident management processes
  • Ability to follow remote instructions with precision and urgency

About the Company

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Stefanini International Holdings Ltd