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Network Technician Consultant (Desktop Support Technician)

InterSources Inc.

Columbia, SC

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JOB DETAILS
SKILLS
Apple iPhone, Artificial Intelligence (AI), Cloud Applications, Cloud Computing, CompTIA A+, CompTIA Network+, CompTIA Security+, Computer Maintenance, Computer Science, Computer Security, Computer Systems, Configuration Management, Consulting, Customer Support/Service, Data Analysis, Desktop Administration, Desktop Hardware, Desktop PC, Documentation, ERP (Enterprise Resource Planning), Endpoint Security, Hardware Administration, Help Desk, ISO (International Organization for Standardization), IT Service Management (ITSM), Identify Issues, Information Technology & Information Systems, Information Technology Consulting, International Electro-Technical Commission (IEC), Internet Security, Inventory Management, Knowledge Transfer, MCSA - Microsoft Certified Systems Administrator, Malware, Manufacturing Data Management, Microsoft Active Directory, Microsoft Product Family, Microsoft Windows NT Group Policy, Microsoft Windows Operating System, Microsoft Windows System Administration, Mobile Devices, Network Administration/Management, Network Connectivity, Network Support, Online Marketing, Oracle, Policy Development, Printers, Product Demonstration, Quality Assurance, Ransomware, Software Administration, Software Development, Status Reports, System Center Configuration Manager (SCCM), System Integration (SI), Systems Administration/Management, Systems Maintenance, Technical Delivery, Technical Leadership, Technical Training, Technical Writing, User Experience Design (UXD), User Interface Design, VMWare, Web Programming
LOCATION
Columbia, SC
POSTED
30+ days ago
Job Title: Network Technician – Consultant (Desktop Support Technician) (100145)
Location: Columbia, South Carolina (Fully Onsite)
Address: Columbia, SC 29210
Duration: 6 Months Contract (Possible Extension)
Candidate Location Requirement: Candidate must be a South Carolina resident (no relocation)


Key Responsibilities
  • Provide administration, installation, configuration, maintenance, and support of desktop hardware, software, printers, and network connectivity.
  • Troubleshoot and resolve desktop, printer, network, and mobile device issues including MDM-managed iPhones.
  • Provide enterprise desktop support across central and remote office locations.
  • Monitor and respond to cybersecurity threats and vulnerabilities including malware, ransomware, and other endpoint security risks.
  • Participate in network troubleshooting related to connectivity between endpoint devices and distribution switches.
  • Maintain and update tickets in the IT service management system and assist helpdesk staff with lower-tier support issues.
  • Prepare and configure new computer systems and devices for employees.
  • Update Active Directory user accounts, perform password resets, and manage system configuration updates using SCCM.
  • Manage inventory and maintenance requests for computers and printers across agency locations.
  • Assist with agency-wide IT equipment inventory management.
  • Deliver technical documentation, user documentation, and training materials.
  • Provide technical and user training sessions, including recorded knowledge transfer sessions and screen-sharing demonstrations.
  • Submit weekly status reports to the hiring manager outlining accomplishments and upcoming work.
Required Skills
  • Bachelor's or Master's degree in Computer Science, Information Systems, or Technology Management
    OR 5+ years of experience as a Network Technician.
  • 5+ years of experience in enterprise desktop support and customer service
  • Strong experience with Windows 10 and Windows 11 desktop administration
  • 3+ years of System Administration experience
  • At least 3 years of experience with:
    • SCCM (System Center Configuration Manager)
    • MDM (Mobile Device Management)
    • GPO (Group Policy Object Administration)
Preferred Skills
  • Strong understanding of enterprise desktop troubleshooting and network endpoint support
  • Experience with Mobile Device Management platforms
    • VMware AirWatch
    • Microsoft Intune
  • Experience using Lansweeper
  • Familiarity with networking, virtual environments, databases, and storage
Preferred Certifications
  • CompTIA A+
  • CompTIA Network+
  • CompTIA Security+
  • MCSA: Windows 10

About US: InterSources Inc. is a Small, Woman, and Minority-Owned Business Enterprise, ISO/IEC 27001, SOC 2 Type 2 certified company with massive 18+ years of diversified experience in providing IT Consulting Services, Artificial Intelligence, Data Analysis, Application Development, Cloud Services, Cybersecurity, Digital Marketing, ERP Management, Custom Software Development, Web Development, UI/ UX Design, System Integration, QA Support etc. We make reasonable accommodations for clients and employees, and we do not discriminate based on any protected attribute including race, religion, color, national origin, gender sexual orientation, gender identity, age, or marital status. We also are a Google Cloud and Oracle partner company.

About the Company

I

InterSources Inc.

It’s all about harnessing the real power of data. InterSources Inc was founded in 2007 providing intelligent data solutions to clients across industries and geographies.

Over the years, we have built products on Business Intelligence & Big Data platform simplifying and transforming the way business intelligence and real-time data analytics empower Corporations and end-users using Softwares like Tableau, Business Objects, MicroStrategy, etc.

In the process, we have enabled companies to use data analytics to help better understand, predict and influence consumer behavior, identify new market opportunities as they emerge, provide to users the data they need, alert the user when and why key business metrics have changed and enable them to make smart decisions.

COMPANY SIZE
100 to 499 employees
INDUSTRY
Computer/IT Services
FOUNDED
2007
WEBSITE
https://www.intersourcesinc.com/

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