Required Skills
Bachelor's Degree or Master s Degree in Computer Science or Information Systems/Technology Management OR 5+ years of experience as a Network Technician
5+ years of experience in enterprise desktop support and customer service
Skilled in desktop administration for Windows 10 and Windows 11
3+ years of experience in System Administration
At least 3 years of experience with SCCM (System Center Configuration Manager), MDM (Mobile Device Management), and GPO (Group Policy Object)
Preferred Skills
Good understanding of desktop support concepts for the enterprise as it relates to troubleshooting network endpoints
Mobile Device Management: AirWatch, Microsoft Intune
Lansweeper
Certifications
Any of the following certifications: A+, Network+, Security+, MCSA: Windows 10