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Network Support Analyst

American Technology Consulting

Little Rock, AR

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JOB DETAILS
SKILLS
Computer Networks, Computer Science, Computer Workstations, Digital Video, Emergency Response, Hardware Installation, High Reliability, IP Addressing, Information Technology & Information Systems, Maintenance Services, Microsoft Windows Operating System, Network Administration/Management, Network Architecture/Engineering, Network Connectivity, Network Performance/Analysis, Network Support, Network System Hardware, On Call, SIP (Session Initiation Protocol), Security Monitoring, Software Installation, Software Upgrades, Speech Technology, TCP/IP (Transmission Control Protocol/Internet Protocol), Telecommunications, Telecommunications Equipment, Telephone Skills, VoIP (Voice over IP), Wi-Fi, Wireless Communications
LOCATION
Little Rock, AR
POSTED
30+ days ago
ON-SITE On-Call Temp- to-Perm: based on performance. Must be available to respond to emergency calls outside of normal working hours to include nights, weekends, and holidays, as required. This is a high-reliability position that will require routine monitoring and mitigation tasks for maximum network availability. This position will play a key role in supporting and enhancing the dynamic tech infrastructure at the Little Rock Convention & Visitors Bureau (LRCVB)! As a vital part of our team, you'll be responsible for ensuring the smooth operation of our cutting-edge data, voice, video/digital signage, and wireless systems. You'll work directly with the LRCVB Network Administrator to assist with core network hardware and software installations and upgrades, reporting, and supporting everything from high-speed Wi-Fi to innovative digital signage and state-of-the-art security monitoring systems. This is your chance to make a real impact while maintaining and optimizing the technology that keeps LRCVB running smoothly! Minimum Qualifications Associate’s degree in Computer Science, Information Technology, Network Engineering or a related area, and three (3) years of related experience in maintaining network connected devices and systems or related area and three (3) years of experience in the maintenance and repair of voice and data communications (VoIP) networks, two (2) years of experience in IP addressing, TCP/IP, and Windows OS on work stations and servers with protocols for SIP and PRI trunks to include experience in the installation and maintenance of voice and data telecommunications equipment, systems, and servers or related field. Equivalent combinations of relevant education, certification and experience will be considered.

About the Company

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American Technology Consulting