Job Description:
Candidate should have worked on network BAU operations along with handling major incidents (P1 & P2).
Required Skills:
Routing protocols BGP, configuring BGP Communities and managing, OSPF, EIGRP
Good Understanding on LAN and WAN connectivity designs
Ability to configure Cisco Router Hardware: ASR and ISR
Switching - Cisco Nexus & Catalyst Switches like N5k, N7k, C9200, C9300, C9500
Configuring Cisco DMVPN & Zscaler Cloud for Internet traffic
Strong experience on Cisco Wireless Controllers / Access Points
Strong analysis on Cisco Client and integrating with WLC and EAP TLS Authentication
Nice to have: F5 load balancer, Infoblox, Splunk, Thousand Eye, Meraki
Monitoring Tool: SolarWinds
Ticketing Tool: Service-Now
Day-to-day responsibilities:
An onsite network support engineer typically handles a variety of support tickets and tasks to ensure the network operates smoothly and efficiently. Here are some of the daily operational tasks:
Monitoring and Maintenance:
Network Monitoring: Monitor network performance, including bandwidth usage, latency, and uptime.
Routine Maintenance: Perform regular maintenance tasks such as updating IOS upgrades, and checking hardware health (Software and hardware refresh of network devices)
Troubleshooting:
Issue Resolution: Diagnose and resolve network issues, including connectivity problems, hardware failures, and configuration errors.
User Support: Provide technical support to users experiencing network-related issues.
Configuration and Setup:
Device Configuration: Set up and configure network devices like routers, switches, firewalls, and access points.
Network Expansion: Assist in expanding the network infrastructure by adding new devices and ensuring proper integration.
Documentation and Reporting:
Maintaining Documentation: Keep detailed records of network configurations, changes, and incidents.
Reporting: Generate reports on network performance, issues resolved, and recommendations for improvements.
Collaboration:
Team Coordination: Work closely with other IT staff, including onsite EUC and offshore support teams, to ensure seamless network operations.
These tasks help maintain a stable and secure network environment, ensuring that all users can work efficiently without interruptions.
Diverse Lynx LLC is an Equal Employment Opportunity employer. All qualified applicants will receive due consideration for employment without any discrimination. All applicants will be evaluated solely on the basis of their ability, competence and their proven capability to perform the functions outlined in the corresponding role. We promote and support a diverse workforce across all levels in the company.