Section 4 – Qualifications & Experience Education:
Bachelor's degree in a relevant discipline, or an equivalent combination of education, training, and experience.
Experience: 3+ years of experience in a similar role.
Technical Background: Must have a strong background in Firewalls, Routers, and Switches.
Global Collaboration: Ability to collaborate effectively with colleagues and suppliers across different time zones.
Section 5 – Key Skills & Core Competencies
Technical Competencies Firewall Administration & Security Policy Management: Demonstrated ability to manage enterprise-grade firewalls, including rule creation, policy optimization, change control, and proactive security hardening.
Routing & Switching Expertise: Strong understanding of routing protocols, switching technologies, VLANs, and network segmentation with hands-on experience supporting multi-site network environments.
Application Delivery & Load Balancing: Experience configuring, tuning, and troubleshooting application delivery platforms, including traffic distribution, health monitoring, and high-availability configurations.
Vulnerability Assessment & Network Scanning: Ability to run and analyze network vulnerability scans, interpret results, prioritize risk, and work with teams to remediate findings.
Log Management & Monitoring Proficiency: Skilled in configuring and monitoring centralized log aggregation systems, creating alerts, and using log data for diagnostics and incident response.
Configuration Backup & Recovery Processes: Familiar with maintaining secure network device backups, automated collection workflows, version management, and restoration procedures.
Core Networking Fundamentals: Solid understanding of TCP/IP, Routing Protocols, DNS, DHCP, SNMP, VPN technologies, and general network security best practices.
Troubleshooting & Diagnostic Skills: Ability to analyze traffic flows, logs, performance metrics, and packet captures to identify root causes and ensure network stability.
Documentation & Tools: Proficient with Visio. Capable of developing detailed network diagrams, topology maps, configuration baselines, operating procedures, and change/design documentation.
Professional Competencies Task Management: Strong analytical and problem-solving skills with the ability to prioritize multiple tasks, pay attention to detail, and deliver high-quality results in a fast-paced environment.
Collaboration & Communication: Excellent verbal and written communication skills. Able to work closely with security, infrastructure, and application teams, translating technical issues into actionable information for stakeholders.
Vendor Management: Ability to work with technology vendors and technical leads to define solutions and resolve hardware/software issues.
JOB TITLE: Network Security Platform Engineer
JOB LOCATION: Northborough, MA (onsite 3-6 months to start than remote/hybrid flexibility)
WAGE RANGE*: $70-80/hr.
JOB NUMBER: NGGJP00017721
Job Description:
As a Network Security and Platform Engineer, you will provide technical support for systems hardware, operating systems, software, and related infrastructure. You will be responsible for effective provisioning, installation/configuration, operation, and maintenance of these systems, ensuring they adhere to organizational standards and security requirements.
This role requires a strong work ethic, the ability to work independently or collaboratively, and the skill to lead work efforts and resources across functions to achieve key outcomes.
Section 2 – Key Responsibilities & Duties
Infrastructure & Network Operations Remote Site Support: Support remote sites, including data centers, providing "smart hands " support for infrastructure and network equipment.
Routing & Switching: Configure, monitor, and troubleshoot routing and switching infrastructure within a multi-site environment.
Hardware Deployment: Install ( "Rack and Stack "), upgrade IOS on new equipment, and remove system components using supplied installation instructions and tools.
Traffic Management: Administer and optimize application delivery and traffic-balancing platforms to ensure high availability and performance.
Security, Compliance, & Risk Management Firewall Management: Manage and maintain enterprise-grade network firewalls, including rule creation, policy reviews, and security hardening.
Vulnerability Assessments: Perform network vulnerability assessments and port-scanning activities to identify and remediate security risks.
Compliance: Strictly follow NERC CIP Standards and meet time-sensitive deadlines. Work with vendors as needed to support compliance activities.
Patching: Maintain and report on security patching within required timeframes for all Firewalls, Routers, Switches, applications for backups, syslog, monitoring, and network appliances.
Monitoring, Maintenance, & Disaster Recovery System Monitoring: Perform daily system monitoring to verify the integrity and availability of all hardware, server resources, and key processes.
Log Management: Oversee centralized log collection, monitoring, and alerting systems to support operational visibility, diagnostics, and incident response.
Backup & Recovery: Manage secure network backup processes (including automated configurations, validation, and restoration procedures) and participate in Disaster Recovery exercises.
Performance Reporting: Review system/application logs, verify completion of scheduled jobs, and perform periodic performance reporting of hardware to support capacity planning.
Operations, Testing, & Configuration Troubleshooting: Gather information, define, and resolve infrastructure issues or outages in a timely fashion, providing technical support for both hardware and software.
Testing: Design test cases, create test scripts/data, automate repeatable tasks, execute manual/automated testing, and document results.
Configuration Management: Apply tools, techniques, and processes to track, log, report on, and correct configuration items and changes. Assist with configuration audits.
Section 3 – Position Requirements & Working Conditions On-Call Availability: Participate in a 24x7 on-call rotation providing application and hardware support.
Travel Requirement: Position requires 25% travel on a monthly basis by vehicle.
Driver's License: A valid driver's license with a safe driving history that meets the company's Safe Driver policy is strictly required.
Equal Opportunity Employer, including Veterans and Individuals with Disabilities
* While an hourly range is posted for this position, an eventual hourly rate is determined by a comprehensive salary analysis which considers multiple factors including but not limited to: job-related knowledge, skills and qualifications, education and experience as compared to others in the organization doing substantially similar work, if applicable, and market and business considerations. Benefits offered include medical, dental and vision benefits; dependent care flexible spending account; 401(k) plan; voluntary life/short term disability/whole life/term life/accident and critical illness coverage; employee assistance program; sick leave in accordance with regulation. Benefits may be subject to generally applicable eligibility, waiting period, contribution, and other requirements and conditions.