Computer Science, Electrical Wiring, Hardware Installation, Identify Issues, Information Systems/Technology IS/IT Administration, Network Administration/Management, Network Configuration Management, Network Connectivity, Network Performance/Analysis, Network Security, Network Support, Network System Hardware, Operational Support, Resolve Customer Issues, Security Analysis, Systems Reliability, Technical Support, Telephone Skills, Wireless Communications
The Network Security Analyst will be responsible for maintaining, supporting, and improving the county's wired and wireless network infrastructure. Assists with network connectivity projects, hardware installation, troubleshooting, and operational support for county departments. .
Minimum starting annual salary of $55,867.50
Position Code: DP3010
5-Factor Grade: 111
Current Cumberland County Employees will follow the County Promotion/Demotion policy.
Essential Job Functions:
- Assist with network administration tasks including network wiring, wireless networking, remote building connectivity, and departmental moves.
- Install, configure, and troubleshoot network-related hardware and software in response to customer or departmental needs.
- Provide Tier 2 technical support to resolve network-related issues and collaborate with IT teammates.
- Evaluate and recommend network technologies, tools, and improvements to enhance system reliability and performance.
- Participate in training, seminars, and meetings as required.
- Answers department phones and assists with general IT support when needed.
- Work with the Bureau of Elections in support of Election Day processes.
- Perform other related duties and assignments as required.
Minimum Requirements to Perform the Work:
Education:
- Associate's degree in Information Technology, Network Administration, Computer Science, or related field is required.
- Bachelor's degree preferred but not required.
- Certifications or 5-10 years of work experience in technical support or information technology will be considered.
Work Experience:
- 2-4 years of work experience in information technology.
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County of Cumberland, Pennsylvania