Network Planning Manager

Currys plc

Newark, DE

JOB DETAILS
SKILLS
Alliance/Partner Management, Analysis Skills, Communication Skills, Continuous Improvement, Cross-Functional, Customer Satisfaction, Customer Support/Service, Data Analysis, Distribution Services, Emerging Technology, Leadership, Logistics, Logistics Management, Maintenance Services, Network Administration/Management, Network Configuration Management, Network Design, Operational Improvement, Performance Analysis, Process Improvement, Quality Control, Quality Management, Recycling, Return on Investment (ROI), Risk Analysis, Strategic Planning, Supply Chain, Systems Maintenance, Testing, Transportation Routing, Trend Analysis
LOCATION
Newark, DE
POSTED
30+ days ago

Role overview:

Network Planning Manager

Newark / Hybrid Working with approximately 2 days per week in the office with occasional UK travel

Newark Distribution Centre

Permanent

Full Time

Grade 5

Salary competitive

At Currys were united by one passion: to help everyone enjoy amazing technology. As the UKs best-known retailer of tech, were proud of the service our customers receive and its all down to our team of 25,000 caring and committed colleagues. Working as one team, we learn and grow together, celebrating the big and small moments that make every day amazing.

At the heart of our business sits a high-performing Home Delivery & Logistics Network, where our colleagues take pride in bringing amazing technology into our customers homes.

Were now seeking a strategically minded Senior Manager to shape the future of this critical operation. Leading the planning, design and performance of a national two-person delivery and installation network serving around 3 million customers each year, youll play a pivotal role in driving efficiency, enhancing service quality and championing innovation.

This is a rare opportunity for an experienced professional with deep route optimisation expertise and strong leadership capability to step into a high-impact roletransforming complex operations at scale and evolving from senior specialist into a true strategic leader.

Role overview:

As part of this role, youll be responsible for:

Network Planning & Strategy

  • Shaping and evolving the network planning strategy to drive efficiency, scalability, and customer satisfaction.
  • Analysing performance data to identify optimisation opportunities and deliver cost efficiencies.

Operational Leadership

  • Fostering a high-performance culture focused on continuous improvement and operational excellence.
  • Monitoring macroeconomic trends, identifying risks and opportunities to inform proactive, performance-driving strategies.

Systems Ownership & Innovation

  • Leading partnerships with software providers to deliver system innovation and capability enhancements.
  • Overseeing testing, quality control, and deployment of system updates through dedicated leadership.
  • Ensure strong governance across system performance, stability, and continuous improvement.

Stakeholder & Partner Management

  • Building and maintaining strong relationships with regional operations leaders and network of delivery sites to ensure seamless execution.
  • Collaborating cross-functionally with operations excellence, operations, customer service, and technology teams to ensure seamless delivery performance.
  • Influencing senior stakeholders to drive network improvements and strategic initiatives.

You will need:

  • Experience within two-person delivery or final-mile logistics networks.
  • Strong technical expertise in complex route planning and optimisation.
  • Proven track record in fast-paced logistics, planning, or supply chain environments.
  • Experience of UK & ROI logistics, including final-mile network design and modelling tools.
  • Demonstrable leadership capability managing large, multi-functional teams.
  • Experience owning or managing planning/logistics systems and working with external vendors.
  • To be highly analytical, with the ability to turn data into clear, actionable insights.
  • Excellent stakeholder management and communication skills across all levels.

We know our people are the secret to our success. Thats why were always looking for ways to reward great work. Youll find a host of benefits designed to work for you, including:

  • Performance related bonus
  • Competitive pension scheme
  • Product discounts on the latest tech
  • A range of wellbeing initiatives

Why join us:

Join our team and well be with you every step of the way, helping you develop the career you want with new opportunities, on-going training and skills for life.

Not only can you shape your own future, but you can help take charge of ours too. As the biggest recycler and repairer of tech in the UK, were in a position to make a real impact on people and the planet.

Every voice has a space at our table and were committed to making inclusion and diversity part of everything we do, including how we strengthen our workforce. We want to make sure you have a fair opportunity to show us your talents during our application process, so if you need any additional assistance with your application please email careers@currys.co.uk and well do our best to help.

About the Company

C

Currys plc