Avaya Software, BGP Routing Protocol, Best Practices, CCNA - Cisco Certified Network Associate, Cisco Network Systems, Computer Networks, Cross-Functional, Documentation, EIGRP (Enhanced IGRP), Environmental Monitoring, Facilities Engineering, Firewalls, HIPAA (Health Insurance Portability and Accountability Act), Identify Issues, Leadership, Local Area Network (LAN), Mentoring, Microsoft Visio, Network Configuration Management, Network Connectivity, Network Performance/Analysis, Network Routers, Network Systems, On Call, On Site Support, Open Shortest Path First Protocol (OSPF), People Management, Printers, Problem Solving Skills, Regulations, Sales/Support Engineering (SE), ServiceNow, Software Administration, TCP/IP (Transmission Control Protocol/Internet Protocol), Team Player, Technical Support, Technical Training, Wide Area Network (WAN), Work From Home
LOCATION
Novi, MI
POSTED
1 day ago
We are looking for a Network Field Engineer to service facilities in the Novi Michigan area. Duties: The Network Field Engineer provides support for LANs, WAN connections, and application performance troubleshooting. This individual is responsible for delivery of new functionality, day-to-day operations, and participating in break/fix activities. Monitor the day-to-day operations of the data network within his/her defined scope. Provide technical assistance and resolution for network problems. Recommend and assist with the implementation of complex upgrades and improvements to the data network as assigned.
Work with other infrastructure groups and end-users to identify and troubleshoot performance issues in an enterprise environment. Monitor the installation, maintenance, and monitoring systems of the Clients' network.
Participate in on-call rotation. Problem Solving and Critical Thinking.
Applies advanced skills to resolve complex problems not covered by existing procedures or practices independently. Displays a high level of critical thinking in bringing successful resolution to high-impact, complex and/or cross-functional problems. Maintaining current knowledge and understanding of security and networking best practices to offer the best solutions and protection to company systems.
Required Skills:
Minimum of 2-4 years of In-depth troubleshooting and understanding of practical networking systems such as LAN, firewalls, routers, PC's and Printers.
Comprehensive understanding of network services and networks such as TCP/IP, OSPF and EIGRP.
Ability to analyze and evaluate networks, identify issues, and provide solutions to ensure networks are operating efficiently.
Can, without assistance plan, implement, and/or engineer network solutions based upon Cisco equipment with intermediate to advanced complexity.
Able to create comprehensive documentation using Visio and related tools.
Knowledge of HIPAA regulations preferred.
Demonstrates comprehensive working knowledge of a technical or specialty area, and of operations, methods, and practices.
No direct supervisory or leadership experience required. In-team mentoring experience.
Education:
Associate's degree or one to two (1-2) years of vocational technical training preferred.
Minimum of 1-5 Years of Study towards a Cisco Certified Network Associate (CCNA) Certification.
Certification: CCNA is plus (if they do not have, they must be working towards it)
Technology:
Service Now is a plus.
Must have experience with CISCO installing/Configuring devices, LAN/WAN, Avaya, familiar with port activations, configuring switches update firm ware. TCICP, LPS. routing protocols BGP, OSPF.
Why work with us? We are a woman-owned company that values your ideas, encourages your growth, and always has your back. When you work with us you'll have training opportunities, flexible/remote work options, growth opportunities, 401K and competitive pay. Apply today! We are an EOE, all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. https://www.optechus.com/eeo_self_identification/