Network Engineer

Rockland Trust is a full-service commercial bank and financial services company committed to helping our neighbors reach their financial goals. Founded in 1907 and headquartered in Massachusetts, we proudly serve individuals, families, and businesses throughout New England with a strong emphasis on personal relationships, local decision making, and community impact.

With a broad range of banking, wealth management, and investment solutions, Rockland Trust combines the resources of a growing financial institution with the personalized service of a community bank. Our long-standing philosophy-Where Each Relationship Matters-guides how we work with our customers, colleagues, and communities every day.

At Rockland Trust, our employees are at the heart of our success. We foster a collaborative, inclusive, and values driven culture that encourages professional growth, innovation, and work life balance. We are deeply committed to community involvement, financial education, and creating a workplace where individuals can build meaningful, long-term careers.

Rockland Trust is seeking a Network Engineer to install, configure, and maintain the organization's LAN, WAN, and data communications infrastructure. The role includes analyzing switching and routing requirements, contributing to security specifications, and identifying solutions that optimize performance, reliability, and recovery procedures for critical enterprise network systems. This position ensures the highest level of service to internal customers. This role supports a 24/7 operational environment and requires participation in a rotational on‑call schedule.

Responsibilities

• Configure and install network devices and services (routers, switches, firewalls, load balancers, VPN, QoS).
• Maintain and optimize network resources, including performing system upgrades and patching network appliances.
• Monitor performance to ensure system availability, reliability, and adherence to service standards.
• Work within established configuration and change‑management policies to ensure proper approval, communication, and execution of network changes.
• Collaborate with the Information Security team to implement security tools, policies, and procedures.
• Resolve escalated Helpdesk tickets related to network issues.
• Maintain accurate network diagrams and documentation.
• Follow all Rockland Trust security procedures.
• Identify opportunities for improvement and recommend enhancements.
• Consult and strategize with IT Management on long‑term IT initiatives and department goals.
• Work with outside vendors and consultants on business continuity planning and technology evaluations.
• Maintain thorough documentation and collaborate with IT staff to ensure high uptime and operational efficiency.
• Troubleshoot and resolve router, server, telephony, and LAN/WAN issues.
• Plan, implement, and document installations of network equipment.
• Design, install, and support routing, switching, and security/VPN technologies across WAN/LAN environments.
• Support a 24/7 operational environment, including participation in a rotational on‑call schedule for after‑hours and weekend coverage.

Qualifications

• 3-5 years of hands‑on LAN/WAN administration and troubleshooting experience.
• Strong understanding of routing and switching (Juniper experience a plus) and SD‑WAN technologies.
• Knowledge of networking protocols such as IPSEC, HSRP, BGP, OSPF, 802.11, and QoS.
• Solid understanding of the OSI and TCP/IP models.
• Experience with monitoring, diagnostic, and network analytics tools.
• Experience with VLANs, trunking, and spanning tree protocol.
• Experience with ACLs, firewalls, VPNs, and related security technologies.
• Proficiency with Microsoft Visio or similar diagramming tools.
• Excellent organizational skills, attention to detail, and accurate documentation abilities.
• Certifications such as Fortinet NSE 4, Juniper, CCNA/CCNP, Network+, or Security+ are a plus.
• Strong interpersonal skills and ability to work independently or as part of a team.

Interpersonal Skills and Competencies

• Communication Skills: Conveys information clearly in both verbal and written formats, using the appropriate level of detail and medium.
• Composure: Responds to situations with tact and self‑control; remains calm under pressure.
• Cooperation: Works effectively with others, demonstrating flexibility, respect, and a collaborative mindset.

Benefits & Culture

Our goal is to offer our colleagues the most generous benefits package possible. We provide a comprehensive suite of benefits designed to support your health, financial security, and overall, well being. Benefits include: competitive compensation with performance based incentive awards, health and dental insurance, a 401(k) and DC retirement plan, LTD and life insurance, paid vacation, day care reimbursement, tuition assistance for undergraduate and graduate programs, an award winning wellness program, and much more!

At Rockland Trust, you'll find a respectful and inclusive environment where everyone has the opportunity to succeed. We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Pay Transparency

Compensation for this role will be based on a variety of factors, including skills, experience, education, and internal equity. The salary range posted reflects the company's good faith estimate of the range for this position at the time of posting. Actual compensation may vary. In addition to base salary, certain positions may be eligible for additional compensation, including commissions, incentive awards or stipends.

Accessibility & Accommodations

We are committed to providing reasonable accommodations to enable individuals with disabilities to perform the essential functions of their roles.