Network Engineer Lead

Neptune Technology Group Inc. is a technology company serving water utilities across North America. Since 1892, we have continually focused on the evolving needs of water utilities - revenue optimization, operational efficiencies, and improved customer service. With our portfolio of smart water meters, data collection systems and software, we make data actionable for our customers - so they can remain focused on the business of water. For additional information, please visit the company website at www.neptunetg.com.

Network Engineer Lead Position Summary We are seeking a highly skilled Network Engineer Lead to join our Enterprise IT Operations team as a technical leader. This is a key professional role responsible for designing, building, configuring, and maintaining sophisticated network infrastructure across our multi-location enterprise environment.

Primary Responsibilities

• Network Design & Infrastructure Development

• Design, build, and configure new network infrastructure to support business growth and technological initiatives

• Maintain and upgrade existing network systems including local area networks (LANs), wide area networks (WANs), wireless networks, and VPNs

• Oversee capacity planning and scaling to ensure network infrastructure meets current and future organizational needs

• Equipment & Systems Management

• Install and configure network equipment including routers, switches, servers, WAN accelerators, and load balancers

• Maintain and implement security measures such as firewalls, VPNs, and antivirus software across enterprise systems

• Monitor, install patches, and execute upgrades with minimal disruption to business operations

• Network Performance & Optimization

• Test and monitor network connectivity, capacity, and functionality across all locations

• Investigate network inefficiencies and implement enhancements to optimize overall network performance

• Troubleshoot complex network issues as they arise, providing rapid resolution to minimize downtime

• Vendor & Stakeholder Collaboration

• Serve as primary liaison with network vendors and third-party service providers

• Coordinate with internal teams and external partners to ensure seamless integration of network services

• Communicate technical information clearly to both technical and non-technical stakeholders

• Team Leadership & Development

• Lead and mentor Network Services team members, providing technical guidance and professional development

• Establish and enforce technical standards, best practices, and processes within the Network Services team

• Conduct knowledge transfer and training on complex network systems and emerging technologies

• Participate in hiring and onboarding of Network Services staff

• Foster a culture of continuous improvement and technical excellence within the team

• Provide performance feedback and support team members career growth and development

Education/Experience:

• Bachelors degree in Computer Science, Information Technology, or related field (or international equivalent)
• Minimum 5+ years of relevant professional experience in network engineering or related roles
• Advanced knowledge of enterprise network architecture, design, and implementation
• Strong proficiency with network equipment and systems (routers, switches, firewalls, load balancers, WAN acceleration)
• Demonstrated expertise in LAN, WAN, wireless, and VPN technologies
• Solid understanding of network security principles and implementations
• Experience with network monitoring, performance testing, and capacity planning tools
• Proven ability to work independently with wide latitude for judgment on complex network decisions
• Excellent troubleshooting and problem-solving capabilities
• Strong communication and collaboration skills with ability to engage vendors and cross-functional teams
• Demonstrated leadership experience and ability to mentor and develop technical staff
• Track record of building and maintaining high-performing technical teams
• Ability to balance hands-on technical work with team management responsibilities
• Strong interpersonal skills and commitment to fostering professional growth in team members

Preferred Qualifications:

• Masters degree in Computer Science, Information Technology, or related field
• Current industry certifications (CCNP, CCIE, or equivalent)
• Experience in manufacturing or multi-location enterprise environments
• Knowledge of cloud network integration and hybrid infrastructure
• Familiarity with network automation and infrastructure-as-code tools
• Experience with Microsoft enterprise technologies and AWS cloud services
• Formal training or certification in team leadership or management practices
• Prior experience leading or managing technical teams in enterprise environments

Travel Requirements: Typically requires overnight travel less than 10% of the time. Location: Tallassee, AL, Duluth GA Equal Opportunity Employer EEO/AA M/F/Vet Disability