Amazon Web Services (AWS), Analysis Skills, Audiovisual, BGP, Business Support, CCNA - Cisco Certified Network Associate, Cisco Unified Communications Manager (CUCM), Cloud Computing, Communication Skills, Communication Systems, Computer Networks, Computer Servers, Content Filtering Software, Continuous Improvement, Customer Relations, Customer Support/Service, Desktop Administration, Documentation, EIGRP (Enhanced IGRP), Establish Priorities, Ethernet, Firewalls, GCP (Good Clinical Practices), Help Desk, IP (Internet Protocol), Identify Issues, Information Technology & Information Systems, Infrastructure as a Service (IaaS), Intrusion Prevention Systems, JNCIA - Juniper Networks Certified Internet Associate, Linux Operating System, Local Area Network (LAN), MPLS (Multi-Protocol Label Switching), Microsoft Windows Azure, Microsoft Windows Server, Microwaves, Nagios Monitoring Tool, Network Administration/Management, Network Architecture/Engineering, Network Configuration Management, Network Connectivity, Network Monitoring, Network Operating Systems, Network Protocols, Network Routers, Network Security, Network Support, Network Switching, Network Systems, Open Shortest Path First Protocol (OSPF), Operating Systems, Operational Support, Presentation/Verbal Skills, Routing Protocols, Speech Technology, Splunk, Subnetting, T-1 / DS1, Team Player, Technical Support, Telephony, Time Management, Unix Operating Systems, VPN (Virtual Private Network), Voice Applications, WebEx, Wide Area Network (WAN), Wireless Communications, Wireless LAN, Writing Skills