802.1, Auditing, BGP, CCNP - Cisco Certified Network Professional, Change Management, Cisco ASA (Adaptive Security Appliance), Cisco Network Systems, Communication Skills, CompTIA Security+, Configuration Management, Corrective Action, DHCP (Dynamic Host Configuration Protocol), DNS (Domain Name System), Enterprise Protection, Firewall Administration, Firewalls, IPsec (IP Security), IT Service Management (ITSM), Identify Issues, NAT (Network Address Translation), Network Administration/Management, Network Architecture/Engineering, Network Configuration Management, Network Protocols, Network Security, Network Support, Open Shortest Path First Protocol (OSPF), Operating Systems, Personal Area Network (PAN), Problem Solving Skills, Root Cause Analysis, SSL-TLS (Secure Socket Layer - Transport Layer Security), Security Information and Event Management (SIEM), Security Protocols, ServiceNow, System Migration, TCP/IP (Transmission Control Protocol/Internet Protocol), Team Player, VLAN (Virtual Local Area Network), Wireshark (Ethereal)