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Network Development Manager III, Operations Technology Networking

Amazon.com Inc

  • Austin, TX
  • 30+ days ago

    Highlights

    Network Deployment Services (NDS) owns network provisioning, lifecycle management, ISP support for Amazons global fulfillment, transportation, and grocery sites worldwide. We own the end-to-end process of delivering these networks, from managing vendor relationships and telecom connectivity between sites and AWS, to implementing and scaling new network architectures.

    Numbers & Facts

    LocationAustin, TX
    IndustryRetail
    Company Size10,000 employees or more
    Year Founded1994
    Websitehttp://Amazon.com/militaryroles

    Description

    Amazon Operations Technology Networking owns the design, planning, delivery, and support of the global infrastructure for Amazon fulfillment, transportation, and grocery sites. Our network solutions are used by hundreds of thousands of associates and play a critical role in billions of shipments per year. In other words, we are the people who keep Amazons warehouses and grocery digitally connected and operating efficiently.

    Youll join a diverse team of network, system, and software engineers to collaborate with people across Fulfillment Technology & Robotics to help us deliver the highest standards for safety and security while providing capacity at the lowest possible cost for our customers. Youll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.

    The team is seeking a Network Development Manager to lead a team of engineers building and provisioning our sites. This role is crucial in transforming innovative designs into production-ready implementations that support an ecosystem of robotics, industrial IoT, sensors, drones, and mobile devices. We own the end-to-end process of delivering these networks, from managing vendor relationships and telecom connectivity between sites and AWS, to implementing and scaling new network architectures.

    The ideal candidate will drive the seamless integration of state-of-the-art networking technologies, ensuring our facilities remain at the forefront of digital connectivity and operational efficiency.

    Key Job Responsibilities:

    • Set technical vision and strategy for network provisioning team. • Guide architectural decisions and establish technical standards. • Champion integration of AI and machine learning to enhance network automation and operations. • Drive operational excellence through automated network solutions. • Establish metrics and KPIs to measure service health and performance. • Ensure timely delivery of network development projects. • Scale development practices to support rapid platform expansion across global operations. • Partner with internal teams and external vendors to drive innovation in network automation and tooling. • Work with vendors to influence product roadmaps and integrate emerging technologies. • Champion adoption of AI-powered tools and generative AI applications for network operations. • Foster a culture of experimentation and innovation through strategic partnerships. • Identify and evaluate new technologies that can benefit Amazons network infrastructure. • Establish engineering metrics to measure service availability, deployment velocity, and system reliability. • Drive quality through code reviews, automated testing, and continuous integration. • Measure deployment success rates, defect rates, network capacity utilization, and cycle times for continuous improvement. • Conduct regular technical roadmap reviews and align operational priorities with organizational objectives. • Provide mentoring in network engineering, automation development, and software engineering practices. • Foster a culture of innovation, experimentation, and continuous learning.

    A Day in the Life

    Youll lead a team of engineers supporting Amazons global site build network deployments. Your stakeholders include Operations Technology leadership, partner engineering teams, and external vendors. Day-to-day, youll balance strategic planning with hands-on problem solving - unblocking your team, aligning priorities across organizations, and ensuring builds stay on track. Your customers are the operations sites launching worldwide that depend on network connectivity from day one. This role suits someone who thrives leading technical teams through ambiguity at scale.

    Amazon Offers

    Amazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include:

    • Medical, Dental, and Vision Coverage • Maternity and Parental Leave Options • Paid Time Off (PTO) • 401(k) Plan

    If you are not sure that every qualification on the list above describes you exactly, wed still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you're passionate about this role and want to make an impact on a global scale, please apply!

    About the Team

    Network Deployment Services (NDS) owns network provisioning, lifecycle management, ISP support for Amazons global fulfillment, transportation, and grocery sites worldwide. We evaluate customer demand and deploy scalable network solutions - from new site builds and infrastructure refreshes to circuit deployments that keep our facilities connected. Our team plays a critical role in enabling Amazons global operations network to grow and operate reliably at scale.

    About Company

    At Amazon, we don’t wait for the next big idea to present itself. We envision the shape of impossible things and then we boldly make them reality. So far, this mindset has helped us achieve some incredible things. Let’s build new systems, challenge the status quo, and design the world we want to live in. We believe the work you do here will be the best work of your life.

    Wherever you are in your career exploration, Amazon likely has an opportunity for you. Our research scientists and engineers shape the future of natural language understanding with Alexa. Fulfillment center associates around the globe send customer orders from our warehouses to doorsteps. Product managers set feature requirements, strategy, and marketing messages for brand new customer experiences. And as we grow, we’ll add jobs that haven’t been invented yet.

    It’s Always Day 1
    At Amazon, it’s always “Day 1.” Now, what does this mean and why does it matter? It means that our approach remains the same as it was on Amazon’s very first day – to make smart, fast decisions, stay nimble, invent, and stay focused on delighting our customers. In our 2016 shareholder letter, Amazon CEO Jeff Bezos shared his thoughts on how to keep up a Day 1 company mindset. “Staying in Day 1 requires you to experiment patiently, accept failures, plant seeds, protect saplings, and double down when you see customer delight,” he wrote. “A customer-obsessed culture best creates the conditions where all of that can happen.” You can read the full letter here

    Our Leadership Principles
    Our Leadership Principles help us keep a Day 1 mentality. They aren’t just a pretty inspirational wall hanging. Amazonians use them, every day, whether they’re discussing ideas for new projects, deciding on the best solution for a customer’s problem, or interviewing candidates. To read through our Leadership Principles from Customer Obsession to Bias for Action, visit https://www.amazon.jobs/principles

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