Network Development Engineer II, DX Operations

Amazon Web Services (AWS) offers a broad set of global compute, storage, database, analytics, application, and networking services that help organizations move faster, lower IT costs, and scale applications. AWS is looking for Network Development Engineers to drive the design, deployment, scaling and automation of one of the world's largest and complex networks: the AWS Direct Connect service - the service that connects AWS to our largest customers in datacenters around the world.

With Amazon Web Services, our goal is to become "The Infrastructure Platform" to the world. Our customers demand the highest quality and reliability for their services and challenge us to be better, faster, and cheaper every day. It is our responsibility to maintain quality and reliability while developing innovative ways to automate the scaling of our network.

Our ideal candidate is highly autonomous, possesses effective written and verbal communication skills, strong project management and time management skills and has a successful track record of designing simple, scalable solutions, troubleshooting complex network problems, and delivering innovative solutions on time. The desire and ability to work in a fast paced, collaborative environment is essential.

A day in the life

Network Development Engineers perform high quality network and/or systems operations, deployments, scaling, technology refresh, sustaining engineering, best practices application, optimization, internal/external customer interactions, and produce appropriate technical documentation.

• Create and implement changes on the network.
• Work closely with our automation teams in defining the tools that allow us to scale at a higher volume.
• Lead network projects in the areas of network sustaining engineering, network deployment/implementation, network scaling, technology refresh, best practices application, and/or network optimization.
• Sustain Amazon Web Services' next generation networks for significant AWS customers by providing critical network support to diagnose, mitigate impact, and resolve large-scale networking events.
• Operate and troubleshoot network routing, interconnectivity, platforms, performance, and configurations issues; including necessary low level application interaction, Unix systems, and new age networking software tools.
• Drive and support innovation from Top of Rack to the Network Border and everything in between.
• Partner with our broader Network/Infrastructure organization in the areas of network engineering, configurations standards, and tools.
• Work closely with our Network/Systems/Software Engineering teams to ensure fast, smooth roll-out of new designs and products, as well as assist with deployment and sustaining of networking software tools.
• Maintain standards across the networking toolset and ensure that we are fully compliant to those standards and policies.
• Deliver simple, sustainable and repeatable solutions and processes.
• Collaborate with highest tier escalation engineers/resolvers.
• Create and review documentation and process regarding network implementation/deployments, recurring issues, new standard operating procedures, knowledge transfer material, etc.

About the team

The AWS Direct Connect (DX) team delivers solutions that make it easy for customers to establish a dedicated network connection from their premises to the AWS cloud. These connections help reduce network costs, increase bandwidth throughput, increase security, and provide a more consistent network experience than internet-based connections. AWS Direct Connect is currently available in more than 130+ locations, which span nearly 84 cities in 42 different countries

(https://aws.amazon.com/directconnect/). Our team strives to visualize a long term strategy focused on solving customer issues and ensuring the products and features that we build makes the service agile, extensible, scalable and predictable. With the broad mix of experience levels and expertise, our team is dedicated to support the career growth of new team members. We value independent thought, embrace our differences and ensure work-life balance is maintained. We are eager to innovate on behalf of our customers and support our mission to provide the best connectivity experience to the AWS global network, come join us!