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NetApp Storage SME (Consultant) Remote

Apolis

Chicago, IL(remote)

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JOB DETAILS
SALARY
$45–$50 Per Hour
SKILLS
Access Control, Administrative Skills, Authentication, Automation, Capacity Management, Communication Skills, Computer Science, Consulting, Disaster Recovery, Documentation, EMC Storage, High Availability, IT Service Management (ITSM), ITIL (IT Infrastructure Library), Identify Issues, Incident Management, Information Technology & Information Systems, Interoperability, Kerberos, LDAP (Lightweight Directory Access Protocol), Linux Operating System, Metrics, Microsoft Product Family, Microsoft Windows Server, Multiplatform/Cross-Platform, NCIE - NetApp Certified Implementation Engineer, NetApp Storage Systems, Network Attached Storage (NAS), On Call, Performance Analysis, Performance Management, Performance Tuning/Optimization, Red Hat Linux Operating System, Replication and Remote Mirroring, Root Cause Analysis, Scripting (Scripting Languages), ServiceNow, Storage Area Network (SAN), System Integration (SI), Systems Administration/Management, Time Management, Windows PowerShell, Zoning
LOCATION
Chicago, IL
POSTED
4 days ago
NetApp Storage SME (Consultant) – Remote
Contract Role
 
Position Summary
 
This position is responsible for advanced administration and support of enterprise storage.  This role focuses on NetApp storage environments (FAS, ONTAP), multi-vendor storage platforms, and cross-platform system administration. The consultant ensures high availability, performance optimization, and operational excellence, while supporting ITIL-based service management processes.
 
Key Responsibilities
 
Storage & Infrastructure Management
 
  • Administer and support NetApp FAS systems and NetApp ONTAP environments
  • Provide advanced support for NAS and SAN architectures, including provisioning, zoning, and performance optimization
  • Manage EMC storage platforms and interoperable storage environments
  • Perform capacity planning, replication, backup integration, and disaster recovery setup
  • Use NetApp Active IQ Unified Manager (AIQUM) for proactive monitoring, performance analysis, alerting, and reporting
  • Troubleshoot complex storage issues and implement performance tuning improvements
  • Identity & Authentication
 
Configure and support authentication protocols including:
  • Kerberos
  • LDAP
  • Integrate infrastructure systems with directory services and access control frameworks
  • IT Service Management (ITSM)
 
Support ITIL processes including:
  • Incident Management – timely diagnosis and resolution of infrastructure incidents
  • Problem Management – root cause analysis and implementation of permanent fixes
  • Utilize ServiceNow ITSM for ticket tracking, workflow automation, and reporting
  • Maintain comprehensive documentation for incidents, changes, and system configurations
 
Required Qualifications
 
  • Bachelor’s degree in IT, Computer Science, or related field (or equivalent experience)
  • 5-7 years of experience in infrastructure and storage
  • Strong hands-on experience with:
  • NetApp ONTAP and NetApp FAS
  • NetApp Active IQ Unified Manager (AIQUM) monitoring and analytics
  • SAN/NAS storage environments
  • Windows Server and Linux (Red Hat) administration
  • Experience supporting EMC storage systems
  • Proficiency with Microsoft PowerShell scripting
 
Preferred Qualifications
 
  • Familiarity with ServiceNow ITSM platform and ITIL processes
  • Knowledge of enterprise authentication protocols (Kerberos, LDAP)
  • Relevant certifications (preferred):
  • NetApp Certified Professional (NCDA/NCIE)
  • Microsoft Certified
  • Red Hat Certified Engineer (RHCE)
 
Key Skills
 
  • Advanced troubleshooting and root cause analysis
  • Strong knowledge of storage performance and monitoring tools (AIQUM)
  • Ability to manage complex, multi-platform environments
  • Strong communication and documentation skills
  • Ability to work in high-availability, mission-critical environments
 
Work Environment
 
  • Enterprise IT infrastructure environment (remote)
  • Participation in on-call rotation for critical infrastructure support
  • Success Metrics
  • Storage and system uptime and performance
  • Reduction of recurring issues through effective problem management
  • Efficient capacity and performance optimization using AIQUM insights

About the Company

A

Apolis

Since 1996, RJT has provided successful SAP, Oracle, and IT consulting solutions and staffing services to clients around the world. The new Apolis brings you the same personalized service fortified with a greater array of IT solutions, global expertise, and cost-management strategies.

We are a global IT consultancy that seamlessly integrates experts and leading-edge solutions into your organization so you can focus on what really matters.

COMPANY SIZE
500 to 999 employees
INDUSTRY
Computer/IT Services
EMPLOYEE BENEFITS
Paid Sick Days, Employee Referral Program, Employee Events, Retirement / Pension Plans
WEBSITE
https://www.apolisrises.com/