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NET Academy Supervisor (Manufacturing Support Manager 1)

Los Alamos National Laboratory

Los Alamos, NM

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JOB DETAILS
SKILLS
Business Operations, Communication Skills, Conflict Resolution, Cross-Functional, Customer Satisfaction, Customer Service Management, Customer Service Operations, DOE-Q (Top Secret Restricted Data), Data Collection, Dental Insurance, Employee Orientation, Interpersonal Skills, Laboratory, Leadership, Logistics Management, Manufacturing, Manufacturing Management, Mentoring, Metrics, Negotiation Skills, Onboarding, Operational Support, Operations Management, Operations Security (OPSEC), Organizational Skills, People Management, Performance Analysis, Presentation/Verbal Skills, Process Development, Process Improvement, Progress Reports, Regulatory Compliance, Regulatory Requirements, Requirements Management, Resource Management, Safety/Work Safety, Staff Development, Staff Motivation, Staff Training, Team Building, Team Player, Training Program, Training/Teaching, Tuition Fees, United States Citizen, United States Department of Energy (DOE), Vision Plan, Writing Skills
LOCATION
Los Alamos, NM
POSTED
1 day ago
What You Will Do

Come join the best and brightest minds in the world at one of the most innovative and creative multidisciplinary research institutions engaged in strategic science on behalf of national security. The work we do at Los Alamos National Laboratory (LANL) matters to our country and the world!

The NET Supervisor is the primary point of contact for management oversight of individuals whose primary goal is qualification and certification to programs that support operations within a nuclear facility. Reporting directly to the NET Academy First Line Manager in the Weapon Mission Services New Employee Training and Workforce Development Group (WMS-1), the chosen candidate will be responsible for ensuring that the ALDWP training program vision is executed with precision and quality by providing day-to-day oversight to individuals on associated training plans.

The successful candidate will be a results-oriented individual with a passion for instilling strong work ethic and a culture of excellence in others. As a member of the WMS-1 management team, the NET Supervisor is responsible for promoting safety, security, and quality in all operations, fostering teamwork within the group, and demonstrating effective leadership that promotes a positive, collaborative work environment to early-career individuals.

Responsibilities include, but are not limited to:
  • Providing effective guidance and leadership to a large, diverse group of people with a variety of professional backgrounds.
  • Fostering a cohesive team atmosphere in the direct oversight of individuals, across peer supervisors, and FLMs within the group.
  • Ensuring team deliverables and commitments are met with a high level of quality and customer satisfaction.
  • Developing and implementing protocol and processes that effectively bring personnel up to speed within the ALDWP directorate.
  • Identifying process improvements and solutions to promote a culture of continuous learning.
  • Implementing methods for effective metrics collection and data reporting.
  • Managing resource allocation and being well-organized in developing and managing multiple complex, overlapping schedules.

While the posted salary range for this position is broad, it is highly unusual for selected applicants to be hired at the top end of the range and more common for selected candidates to grow into the full salary band over time.

#shiftwork

What You Need

Minimum Job Requirements: Applicants must submit a comprehensive cover letter and resume reflective of relevant experience that addresses the minimum job requirements and desired qualifications of the position below for full consideration.
  • Education/Experience: Position requires a Bachelor's degree and 1 year of related experience; or, an equivalent combination of education and experience directly related to the occupation.
  • DOE Order 426.2A Requirements: Requires a High School Diploma and 3 years' nuclear experience.
    • Full-time related academic training (e.g., degree programs, trade schools, vocational programs, etc.) may be substituted on a one-for-one basis for up to 2 years of nuclear experience.
  • Leadership:
    • Well-developed leadership skills, including successful experience in supervising, negotiations, conflict resolution, mentoring, team building, employee motivation, and/or personnel development.
    • Proven experience providing oversight for the activities of a multidisciplinary team of technical and non-technical personnel.
  • Knowledge and Expertise:
    • Demonstrated experience in performance and/or oversight of one or more of the following areas:
      • Onboarding/Initial Training
      • Conduct of Training
      • Programmatic Training
      • Nuclear Facility Training
      • Non-Nuclear Facility Training in a Manufacturing Environment
    • Demonstrated experience managing daily logistics and developing/implementing service support schedules for both small and large target audiences.
    • Experience executing work in compliance with defined regulations and requirements, such as DOE O 426.2, NAP-24A, or LANL policies.
  • Accountability:
    • Experience working with confidential or proprietary information, classified documents, or sensitive information.
    • Ability to define work and oversee the execution of tasks in alignment with organizational objectives, including detailed tracking, regular reporting on progress, and accountability for meeting commitments.
  • Communication:
    • Demonstrated effective written and oral communication skills as evidenced by excellent interpersonal communication skills with the ability to foster positive teamwork in a fast-paced, demanding environment.

Qualifications We Desire:
  • Knowledge of Laboratory new hire orientation processes and institutional training services.
  • Familiarity with Conduct of Operations, Conduct of Training, Conduct of Engineering, and Conduct of Maintenance as they apply to manufacturing facility environments.
  • Prior experience managing business operations in a customer service environment.
  • An active DOE Q-level clearance.

Work Location: The work location for this position is onsite and located in Los Alamos, NM. All work locations are at the discretion of management.

Work Schedule: This position may/will require 24/7 coverage, which could/will involve working a shift/weekend schedule. Employees may be eligible for the shift differential pay when assigned by their manager. Shift/weekend assignments are at the discretion of the manager.

Position Commitment: Regular appointment employees are required to serve a period of continuous service in their current position in order to be eligible to apply for posted jobs throughout the Laboratory. If an employee has not served the time required, they may only apply for Laboratory jobs with the documented approval of their Division Leader. The position commitment for this position is 1 year.

Note to Applicants: Due to federal restrictions contained in the current National Defense Authorization Act, citizens of the People's Republic of China-including the special administrative regions of Hong Kong and Macau-as well as citizens of the Islamic Republic of Iran, the Democratic People's Republic of Korea (North Korea), and the Russian Federation, who are not Lawful Permanent Residents ("green card" holders) are prohibited from accessing facilities that support the mission, functions, and operations of national security laboratories and nuclear weapons production facilities, which includes Los Alamos National Laboratory.
Where You Will Work

Located in beautiful northern New Mexico, Los Alamos National Laboratory (LANL) is a multidisciplinary research institution engaged in strategic science on behalf of national security. Our generous benefits package includes:
  • PPO or High-Deductible medical insurance with the same large nationwide network
  • Dental and Vision insurance
  • Free basic life and disability insurance
  • Paid childbirth and parental leave
  • Award-winning 401(k) (6% matching plus 3.5% annually)
  • Learning opportunities and tuition assistance
  • Flexible schedules and time off (PTO and holidays)
  • Onsite gyms and wellness programs
  • Extensive relocation packages (outside a 50-mile radius)
Additional Details

Directive 206.2: Employment with Triad requires a favorable decision by NNSA indicating employee is suitable under NNSA Supplemental Directive 206.2. Please note that this requirement applies only to citizens of the United States. Foreign nationals are subject to a similar requirement under DOE Order 142.3A.

Clearance: Q (Position will be cleared to this level). Selected applicants will be subject to a background investigation conducted by or on behalf of the Federal Government and must meet eligibility requirements* for access to classified matter. This position requires a Q clearance and obtaining such clearance requires US Citizenship except in extremely rare circumstances. Dependent upon the position, additional authorization to access classified information may be required, which may or may not be available to dual citizens. Receipt of a Q clearance and additional access authorization ultimately is a decision of the Federal Government and not of Triad.

*Eligibility requirements: To obtain a clearance, an individual must be at least 18 years of age; U.S. citizenship is required except in very limited circumstances. See DOE Order 472.2 for additional information.

DOE Order 426.2A: This position is subject to DOE Order 426.2A, Personnel Selection, Training, and Qualification Requirements for DOE Nuclear Facilities, which establishes entry-level requirements to ensure candidates selected for specific positions can successfully perform the requirements of the job.

New-Employment Drug Test: The Laboratory requires successful applicants to complete a new-employment drug test and maintains a substance abuse policy that includes random drug testing. Although New Mexico and other states have legalized the use of marijuana, use and possession of marijuana remain illegal under federal law. A positive drug test for marijuana will result in termination of employment, even if the use was pre-offer.

Equal Opportunity: Los Alamos National Laboratory is an equal opportunity employer. All employment practices are based on qualification and merit, without regard to protected categories such as race, color, national origin, ancestry, religion, age, sex, gender identity, sexual orientation, marital status or spousal affiliation, physical or mental disability, medical conditions, pregnancy, status as a protected veteran, genetic information, or citizenship within the limits imposed by applicable federal, state and local laws and regulations.

The Laboratory is also committed to making our workplace accessible to individuals with disabilities and will provide reasonable accommodations, upon request, for individuals to participate in the application and hiring process. To request such an accommodation, please send an email to applyhelp@lanl.gov or call (505)-664-6947 opt. 3.

About the Company

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Los Alamos National Laboratory