Neighborhood Services Case Manager - Grant Funded
Salary $46,035.00 - $50,638.00 Annually
Location Hampton, VA
Job Type Full-Time Permanent
Job Number 09207
Department Office Of Youth and Young Adult Opportunities - Grant Funded
Opening Date 03/16/2026
Closing Date Continuous
FLSA Non-Exempt
Description
Benefits Questions
Function
This position is supported through grant funding. Continued employment is contingent upon the availability of funds.
This class develops and coordinates service plans to connect individuals and their associates to resources and services designed to mitigate the disproportionate rates of violence occurring amongst a limited few in pockets of our community, provide youth workforce development and increase public awareness. The Neighborhood Service Navigators purposed to educate and engage communities on social determinants of health relating to violence and prevention will operate under supervision. Performs duties under the general supervision of the Youth Violence Prevention Program Supervisor.
Minimum Requirements
Requires a Bachelor's degree in Social Work, Sociology, Human Services, Psychology or a closely related field of study.
A minimum of three (3) years of full-time equivalent experience in case management, practices and programs for youth, family engagement, child development or family-focused social work or closely related experience while supervising staff.
Knowledge of best practices related to positive youth development, strength-based approaches, and restorative justice practices.
A combination of education and experience may be considered for this position. Must successfully pass a background check prior to any offer of employment or promotion.
May be required to possess a driver's license and satisfactory driving record based on the City of Hampton's criteria. This position is safety sensitive and is subject to testing for alcohol and controlled substances in accordance with the City's current substance abuse policy.
Proven ability to develop relationships with diverse group of stakeholders and participate in street outreach and case management.
Additional Requirements
Requires considerable contact with the general public, City departments, and a variety of other local, state, and national educational and cultural agencies as well as community outreach to share information about services and programs as well as establish community partners. Requires effective communication with internal and external clients.
Incumbent must be able to work independently with little direct supervision and to exercise sound judgment in stressful situations. Able to identify pressing needs and prioritize those as needed, without losing track of other tasks and responsibilities; Ability to effectively manage time and resources.
Requires considerable travel within the City of Hampton. The incumbent may be considered "essential personnel" during city emergency situations, or at the direction of the City Manager or designee which may include long hours and unusual schedules.
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Benefits Overview
This is a summary of benefits associated with permanent, full-time positions. Benefits associated with other positions can be found with specific job listings. Benefits begin on the 1st of the month following one full calendar month of employment in the following benefit plans:
Sentara Health Medical Insurance
OptumRx Delta Dental Insurance
Anthem Blue View Vision
FSA Reimbursement accounts
Standard: Accident and Critical Illness
Trust Mark Universal Life Insurance
Legal Resources Plan
Virginia 529
Mission Square: 457 / Roth IRS / Roth 457 (b) IRA
Employees begin accruing annual and sick leave immediately.
Other forms of leave include:
Maternity Leave
Parental Bonding Leave
Care for Sick Parent Leave
Birthday Leave
Personal day (available every quarter)
The eleven paid holidays each year include:
New Years Day
Martin Luther King, Jr. Day
Presidents Day
Memorial Day
Juneteenth Day
Independence Day
Labor Day
Veterans Day
Thanksgiving Day
Christmas Day
Employees birthday
A tax deferred retirement plan 457 is offered through the ICMA Retirement Corporation. An after-tax retirement plan, Roth IRA, is offered through the ICMA Retirement Corporation (1-800-669-7400). For more information, see the VRS website. Group life insurance is offered through the VRS and the carrier is the Minnesota Life Insurance Company.
Tax deferred retirement plan 457 is offered through the ICMA Retirement Corporation (1-800-669-7400). For more information, see the ICMA-RC website.
Training and Career Development: The Employee Education Assistance Program (EEAP) encourages employee development through (1) educational programs leading to a degree, (2) skilled craft or trade training leading to a certificate or license and (3) coursework to renew and update skills. Eligibility criteria apply. In addition, the City offers training opportunities in technological, leadership, supervisory, and other areas of government/business knowledge and skill development.
Medical/Dental and Dependent Care Reimbursement Accounts are offered on a pre-tax basis in order to reduce the amount of tax the employee pays.
The Employee Assistance Program (EAP) is confidential and personal counseling service for the employee and their immediate family (757-363-6777, 1-800-899-8174 or Sentara EAP website. Direct deposit into most banks is a convenient finance feature.
Savings bonds are available to the Citys workforce.
Employees are covered for Workers Compensation where appropriate.
01 Do you have a Bachelors degree in Social Work, Sociology, Human Services, Psychology or a closely related field of study? Yes No
02 Which of the options below best describes your full-time equivalent experience in case management, practices and programs for youth, family engagement, child development or family focused social work or closely related experience? No experience Less than 1 year of experience 1-2 years of experience 3-4 years of experience 5 or more years of experience
03 Which of the below options best describes your experience in youth development? Less than 1 year 1-2 years experience 3-5 years experience More than 5 years experience
04 I understand that if selected for this position, I must successfully pass a criminal background check prior to any offer of employment or promotion. Yes No
05 This position may require that you possess a valid drivers license and have and maintain a satisfactory driving record based on the City of Hamptons criteria. Failure to provide your drivers license number will prevent us from considering your application. Please confirm your drivers license number by entering it below:
06 I understand that this position is safety sensitive and is subject to testing for alcohol and controlled substances in accordance with the Citys current substance abuse policy. Yes No
07 I understand this position requires considerable travel within the City of Hampton. Yes No
08 I understand that this position may be considered "essential personnel" during city emergency situations, or at the direction of the City Manager or designee which may include long hours and unusual schedules. Yes No
09 I understand that this position is contingent upon the availability of grant funding, and the continuation of employment is subject to the renewal or extension of the grant. Yes No
Required Question
Employer City of Hampton
Address 22 Lincoln Street Hampton, Virginia, 23669
Phone (757) 727-6407
Website http://www.hampton.gov/hr