| Skill | Required /Desired | Amount | of Experience |
|---|---|---|---|
| Advanced level resource with specialized knowledge and experience in account management administering Active Directory. | Required | 3 | Years |
| Hands-on experience administering Microsoft Active Directory 2008/2012 in a multi-site and multi-domain organization. | Required | 3 | Years |
| Ability to integrate knowledge and skills from a range of technologies to address work assignments and problems of moderate to high complexity. | Required | 3 | Years |
| Advanced knowledge of appropriate security measures of the organization. | Required | 3 | Years |
| Ability to proactively establish a positive relationship by demonstrating a sense of urgency in interactions with clients. | Required | 3 | Years |
| Ability to analyze and assess client needs to develop effective and appropriate solutions. | Required | 3 | Years |
| Knowledge and skills from a range of technologies to address work assignments. | Required | 3 | Years |
| Ability to consult with clients and other IT professionals to resolve technical problems and ensure client satisfaction. | Required | 3 | Years |
| Ability to document solutions that solve client problems and clearly presents these solutions. | Required | 3 | Years |
| Analysis of technical and user documentation for technical assistance and support. | Required | 3 | Years |
| Ability to work independently on tasks, develops own work, schedule and monitors progress against defined parameters. | Required | 3 | Years |
| Demonstrates a customer orientation and effectively communicates verbally and in writing. | Required | 3 | Years |
| Provides excellent customer service to individual clients and to other team members. | Required | 3 | Years |
| Demonstrates strong analytical and problem-solving skills w/ ability to diagnose and resolve highly visible production incidents methodically. | Required | 3 | Years |
| Demonstrates initiative in solving problems associated with projects and daily work. | Required | 3 | Years |
| No. | Question |
|---|---|
| Question1 | Absences greater than two weeks MUST be approved by CAI management in advance, and contact information must be provided to CAI so that the resource can be reached during his or her absence. The Client has the right to dismiss the resource if he or she does not return to work by the agreed upon date. Do you accept this requirement? |
| Question2 | This role is hybrid. All DIT T contractors work remotely but may come onsite occasionally for training. Do you accept this requirement? |
| Question3 | Please list candidate's email address HERE. |
| Question4 | Please indicate how soon this candidate is available to start work. Vendors are encouraged to submit candidates that are available for the duration of the assignment. |
| Question5 | Vendor must disclose to the agency if the candidate will be subcontracted at the time of submission. Do you accept this requirement? |
| Question6 | Vendor must notify the agency if any portion of the requirements listed in this task order are to be outsourced to other countries. Do you accept this requirement? |
| Question7 | Candidates submitted above the rate of - may not be considered. Do you accept this requirement? |
| Question8 | The candidate must be local to NC. Please confirm that the candidate is currently living in NC. |