The National Client Relations and Operations Specialist is responsible for supporting client relationships, coordinating with Managed Services Providers (MSPs) and Vendor Management Systems (VMS), and ensuring efficient service processes.
They serve as a primary contact for clients, manage correspondence, update system data, and prepare client materials.
Additionally, they schedule and conduct training for field teams, assist with onboarding, and ensure compliance.
The role requires strong organizational, communication, and problem-solving skills, with experience in MSP/VMS environments and client-facing roles.
Remote or hybrid work, flexible schedules, benefits, and career development opportunities are offered.