Administrative Skills, Communication Skills, Customer Relations, Detail Oriented, Health Plan, Maintain Compliance, Onboarding, Operational Support, Organizational Skills, Problem Solving Skills, Record Keeping, Reporting Skills, Sales Management, Service Delivery, Time Management, VMS Operating System
LOCATION
Fresno, CA
POSTED
1 day ago
The National Client Relations and Operations Specialist supports the Managed Services Department by managing client communications, coordinating MSP and VMS activities, and maintaining accurate client records.
They schedule and lead client meetings, assist with onboarding, prepare reports, and ensure compliance with policies. The role involves training field teams on client processes and tools, handling administrative tasks, and supporting service delivery.
Ideal candidates have 2+ years of experience with MSPs/VMS, strong communication, organizational, and problem-solving skills, and are self-motivated with high attention to detail. A degree is preferred. This remote/hybrid role offers benefits including flexible schedules, health plans, 401K, and professional development opportunities.
It requires the ability to work independently in a fast-paced environment, handle sensitive information, and meet deadlines efficiently.
About the Company
P
Pridestaff
We make it all about you. Our focus is to “Consistently Provide Client Experiences Focused on What They Value Most”. We operate on three fundamental principles: exceptional client service, quality candidates, and a great marrying of the two. PrideStaff does this by tracking and measuring our performance in the following ways: 1) We track results We proudly follow the NetPromoter methodology by continually measuring, tracking & responding to feedback. In addition to industry-best NPS scores, we are consistently recognized with “best of the best in staffing” awards from the American Staffing Association. We are recognized in Forbes Magazine 2) We make it personal We don’t believe in cookie cutter solutions or that all clients are alike. We treat each Client and Candidate as the individuals that they are. 3) We build loyalty The core of PrideStaff’s success is relationships with candidates we place. Our candidates are crucial to delivering our Mission & they deserve to be treated fairly during the employment process. 4) We celebrate success PrideStaff has received the staffing industry’s highest honor for client service: the Best of Staffing award from Inavero, Inc., our industry's leading provider of independent client & job candidate surveys. This award is earned by fewer than 1% of the top firms in North America.