At JBT Marel, what we do matters, we know that the contribution of our employees leads to the success of our business.
Our purpose is to transform the future of food; this guides our vision of being the global leader in food and beverage technology, by harnessing the full power of JBT Marel to partner with our customers and pioneer sustainable innovation.
Our values show who we are at our best. As we Create with Collaboration, Serve with Integrity, Grow with Excellence, and Advance with Innovation.
Key Responsibilities
- Own and manage the overall commercial relationship with Smithfield Foods across all divisions, facilities, and stakeholders
- Develop and execute a comprehensive strategic account plan to drive revenue growth, margin expansion, and share gain on an annual basis for JBT Marel Meat and Prepared Foods
- Help identify, develop, and convert new business opportunities across primary processing, secondary processing, and prepared foods segments with the account management and aftermarket sales teams
- Serve as the primary point of contact for executive-level engagement and relationship management within Smithfield’s Pork Leadership, National Operations and Sourcing Teams
- Collaborate with Business Development, Sales Operations, Engineering, and Aftermarket teams to deliver integrated solutions for Meat and Prepared Foods IP
- Drive adoption of new products and technologies aligned with customer priorities and NPD initiatives with the Reliability Control Engineer, Account Managers, and IP Engineering
Service Execution & Operational Tactics
- Ensure clear alignment between sold scope and delivered scope, including specifications, performance expectations, and service requirements
- Partner with Project Management and Service teams to ensure on-time installation and commissioning and defined startup performance criteria (throughput, yield, uptime)
- Act as the commercial owner of service performance, ensuring rapid escalation and resolution of equipment or service issues
- Ensure visibility and closure of chronic downtime or repeat failures with alignment on root cause and corrective actions
- Work closely with Aftermarket & Field Service to drive preventive maintenance programs, parts availability, and field service deployment
- Establish regular operating rhythms with customer plants, including site-level performance reviews and issue tracking
- Ensure strong coordination between sales commitments, project delivery, and service execution
Key Performance Indicators (KPIs)
- Revenue growth for equipment, parts and service vs. 3YRMA
- Smithfield scorecard grades of >B for all three segments
- Equipment uptime and performance vs Smithfield targets
- Service response time and issue resolution vs. Smithfield targets
- Pricing realization and alignment
- Margin performance and profitability support for the business
Qualifications & Experience
- 8–12+ years in meat processing or industrial equipment sales
- Experience managing large national accounts
- Understanding of plant operations and service models
- Cross-functional experience with engineering, service, and operations
- Bachelor’s degree required (MBA preferred)
Core Competencies
- Strategic account management
- Executive influencing
- Commercial and financial acumen
- Cross-functional leadership
- Operational accountability
- High bias for action and customer service
Travel Requirements
- 50–60% travel with regular plant presence. The rest of the time will be remote.
Why This Role Matters
This role is critical to strengthening the Smithfield partnership, expanding share, and ensuring JBT Marel is recognized for consistent, reliable execution and service performance at the plant level.
Use of Technology in Our Hiring Process
JBT Marel uses technology-assisted tools, including artificial intelligence (AI), to support the review of applications. These tools help our recruiting teams identify skills and experience relevant to the role based on job-related criteria. All applications are reviewed by people, and AI is not used to make hiring decisions independently. We are committed to fair, consistent and inclusive hiring practices globally.
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