National Account Manager I- Hardware

Job Summary

The National Account Manager I manages National Accounts within the hardware segment, with a focus on door hardware, to drive sales growth and strengthen customer partnerships. The National Account Manager I assists with sales operations to support revenue growth and profitability, while ensuring alignment with organizational goals. The National Account Manager I is responsible for achieving sales and profit targets, identifying and securing new business opportunities, and delivering exceptional customer support through strong product knowledge and strategic account management.

Essential Job Functions*

• Partners with the Director of Sales to develop forecasts, quotas, and strategic sales plans.
• Drives National Account sales operations to achieve revenue, profit targets, and new business growth while delivering strong customer support.
• Develops and executes business plans, including P&L oversight, budgeting, and sales targets.
• Establishes short- and long-term strategies to drive revenue and organic growth.
• Utilizes POS and inventory data to optimize product performance and grow categories.
• Leads quarterly, annual, and line reviews to assess performance and identify opportunities for SKU optimization and growth.
• Collaborates with customers and internal teams to implement programs and manage rollout execution.
• Maintains strong knowledge of products, services, and field operations.
• Ensures compliance with company policies, procedures, and employment laws.
• Communicates regularly with sales teams to provide guidance, updates, and issue resolution.
• Builds and maintains strong internal and external customer relationships.
• Partners with marketing on promotions, planograms, and special events, including logistics coordination.
• Manages logistics for store openings and closings and supports business development through participation in trade shows and industry events, requiring up to 75% travel.
• This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities, and activities may change, or new ones may be assigned at any time with or without notice.

Employees are expected and encouraged to participate in safety and health program activities including immediately reporting hazards, immediately reporting unsafe work practices and incidents to supervisors, wearing required personal protective equipment, and participating in and supporting safety committee activities.

Education & Experience

• Bachelors degree or equivalent experience; 5-7 years of experience in Consumer Products Industry, Hardware, and Door Hardware is a plus

Competencies - Knowledge, Skills and Abilities

• Strong written and verbal communication skills, with the ability to effectively present and influence.
• Analytical mindset with the ability to interpret data and apply fact-based selling techniques.
• Proficient in Microsoft Excel and PowerPoint.
• Consultative selling approach with a focus on customer solutions.
• Demonstrated ability to collaborate and work effectively within a team environment.
• Entrepreneurial mindset with a proactive, results-driven approach.
• Strong presentation skills with the ability to communicate insights clearly.

The Hillman Group is an Equal Employment Opportunity and Affirmative Action Employer and will not discriminate against an applicant or employee on the basis of race, color, religion, creed, national origin or ancestry, sex, age, physical or mental disability, protected veteran or military status, genetic information, citizenship status, sexual orientation, gender identity, marital status, or any other legally recognized protected basis under federal, state or local laws, regulations or ordinances. The information collected by this application is solely to determine suitability for employment, verify identity and maintain employment statistics on applicants.