Museum Store/Visitor Services Associate (Part Time)

Museum Store/Visitor Services Associate (Part Time)

Salary

$16.26 Hourly

Location

5500 1st Avenue, Kenosha, WI

Job Type

Regular - Part Time

Job Number

2026009352

Department

Museum

Opening Date

06/29/2026

Closing Date

7/12/2026 11:59 PM Central

• Description
• Benefits
• Questions

General Overview of Position

Work Schedule: Four days a week, including one weekend day required.

This is a 24-hour per week position, but additional hours may be available based on Museum needs.

This recruitment is open to all qualified applicants and will establish an eligibility list which will be used to fill the current vacancy and may be used to fill any other openings in this classification which occur in the next 12 months. All Museum Clerks are trained and available to work at the Kenosha Public Museum, Civil War Museum and the Dinosaur Discover Museum.

Under general supervision of the Museum Store Manager, this position provides excellent customer service to Museum guests and assists with a variety of duties pertaining to the Museum stores and visitor services. Work is reviewed through conferences, observation of work in progress, and written reports for results obtained and adherence to established policies and procedures.

Example of Duties & Responsibilities

• Greet visitors and provide customer service; provide specific information and assistance related to programs or services.

• Handle cash and credit card transactions and balance cash drawers.

• Process workshop registrations and membership sales.

• Maintain store cleanliness and restock merchandise as necessary.

• Visual merchandising and general inventory duties.

• Knowledge of the Museums, telephone etiquette and excellent keyboard skills.

• Answer telephone and receive inquiries and/or complaints, provide information based on considerable knowledge of programs and activities, or refer callers to appropriate personnel, as necessary; route messages for department personnel, as necessary.

• Duties include a variety of retail and receptionist tasks and/or responsible public contact work.

• Utilize computerized data entry equipment and various word processing, spreadsheet and/or file maintenance programs to enter, store and/or retrieve information as requested or otherwise necessary; summarize data in preparation of standardized reports.

• Perform other work as requested or assigned. Incumbent may have the opportunity to develop additional expertise in assigned areas.

Requirements

Training and Experience:

• High school diploma or GED.
• One (1) year of general retail and receptionist experience, including cashiering, computer operations and public or customer service; or an equivalent combination of training and experience.
• Must have keyboard skills and proficiency with a varied range of computer application programs.
• Must be able to type at a speed sufficient to meet departmental needs.

Knowledge, Skills and Abilities:

• Knowledge of business English and arithmetic.
• Knowledge of departmental and municipal rules, regulations, policies and procedures.
• Knowledge of modern office terminology, methods, practices and procedures.
• Skill in the operation of modern office equipment.
• Ability to understand and follow complex oral and written instructions.
• Ability to establish and maintain effective working relationships with fellow employees, superiors and the general public.
• Ability to make accurate arithmetic calculations with speed and accuracy.
• Ability to interpret and apply established policies and procedures.
• Ability to communicate information tactfully and impartially.
• Ability to maintain complex records and prepare reports.
• Ability to develop, install and communicate clerical procedures from general instructions.
• Ability to handle reasonably necessary stress.

Physical Requirements:

• Task involves some physical effort, i.e. some standing and walking, or frequent lifting (5 - 25 pounds); or minimal dexterity in the use of fingers, limbs, or body in the operation of shop or office equipment.
• Task may involve extended periods of time at a keyboard.

Environmental Requirements:

• Task is regularly performed without exposure to adverse environmental conditions.

Sensory Requirements:

• Task requires sound perception and discrimination.
• Task requires visual perception and discrimination.
• Task requires oral communications ability.

Other Requirements:

• Possession of a valid drivers license and a good driving record.
• May be required to provide a personal vehicle for use on the job.

Method of Selection

Applicants education, training and experience will be analyzed. Written, oral, proficiency, and/or other exams may be required to determine if applicant has the knowledge, skills and abilities to qualified. Appointment to the position will be in accordance with City policy and the Civil Service Ordinance and Regulations. The City of Kenosha reserves the right to further evaluate only those applicants who best meet the needs of the City.

CITY OF KENOSHA SUMMARY OF BENEFITS

For Nonrepresented Regular Part-Time and Temporary Employees

Excludes Crossing Guards and Library employees.

Regular part-time and temporary employees are covered under the Rules & Regulations of the City of Kenoshas Civil Service System as non-represented employees. Regular part-time employees may be eligible for benefits based upon hours worked per year. Not all employees will be eligible for the benefits listed below. Wages and benefits provided by the Library may be different than those listed below. Please contact the Kenosha Public Library with questions.

Wages

The wage range for each City job classification is set by a compensation plan approved by the City of Kenosha. The wage rates for some nonrepresented part-time positions are divided into steps; others may only have one set rate of pay. If applicable, employees normally start at the first step (Step 1/A). Subsequent step increases, if any, are typically awarded at one (1) year intervals and are based upon minimum achievement of a satisfactory evaluation.

Part-time and temporary employees are paid an hourly wage based on their classification.

Library personnel are paid based on a wage schedule set and approved by the Library Board. Please refer to the current Personnel Policies and Regulations of the Library for more information.

Direct Deposit

Payroll is made by direct deposit for all employees. Employees must designate a checking or savings account (of their choice) at the time of hire. Salaried employees are paid on the 15th and last day of each month. Hourly employees are paid weekly on Fridays for the hours worked in the previous work week (Sunday - Saturday).

Pension

Employees who meet Department of Employee Trust Funds (ETF) eligibility requirements are enrolled in the Wisconsin Retirement System (WRS) and are required to contribute one-half of the yearly pension contribution percentage as determined by WRS. The City contributes the other half of the total required amount into the employees retirement account. The current contribution rate for non-represented (general) employees is 14.4%. The total contribution is calculated based on gross wages paid to the employee for each pay period.

Life Insurance

Term group life insurance coverage is provided to employees who participate in the WRS through the Wisconsin Public Employers Group Life Insurance Program. Coverage amount is based on annual salary rounded to the next highest $1,000. The premium for Basic Plan coverage is paid by the City for active employees. Additional coverage and/or supplemental levels of coverage are available to employees at their own expense. Coverage becomes effective on the first of the month following thirty (30) days from the date of hire.

FICA Alternative

Those employees not expected to meet the hours requirement set by the WRS to qualify for the pension program are required to participate in a FICA Alternative Program. Your earnings from this job may not be covered under Social Security. When you retire, or if you become disabled, you may receive a pension based on earnings from this job. If you do, and you are also entitled to a benefit from Social Security based on either your own work or the work of your husband or wife, or former husband or wife, your pension may affect the amount of the Social Security benefit you receive. Your Medicare benefits, however, will not be affected. The Social Security Administration Form 1945 explains the potential effects of two provisions in the Social Security law for workers who also receive a pension based on their work in a job not covered by Social Security.

01

The following supplemental questions may be used as a scored evaluation of your knowledge, skills and experience. Be certain that the choices you make correspond to the information you have provided on your application/resume. Please be as honest and accurate as possible. You may be asked to demonstrate your knowledge and skills in a work sample or during a hiring interview. By completing this supplemental evaluation you are attesting that the information you have provided is accurate. Any information you provide may be reviewed by the hiring manager. Any misstatements or falsification of information may eliminate you from consideration or may result in dismissal.

• Yes and I understand and agree
• No I disagree

02

Do you have a High School Diploma, GED or HSED?

• Yes
• No

03

How many years of customer service experience do you have?

• I do not have this experience
• 1 year or more, but less than 3 years
• 3 years or more, but less than 5 years
• 5 years or more, but less than 7 years
• 7 years or more, but less than 10 years
• 10 years or more

04

How many years of clerical or administrative experience do you have?

• I do not have this experience
• Less than 1 year
• 1 year or more, but less than 3 years
• 3 years or more, but less than 5 years
• 5 years or more

05

Do you have any retail experience?

• Yes
• No

06

Are you available to work four days during the week and one day on the weekend?

• Yes
• No

07

A person is not qualified for initial employment if the person would be immediately supervised by a relative. For purposes of this rule, "Relative" includes any member of your immediate household or any person whose relationship by blood or marriage is as close as or closer than first cousin, grandparent or grandchild, including step relationships. Based upon this definition of "relative", do you have any relatives employed or serving in the capacity as an elected official with the City?

• Yes
• No

08

If you answered yes to the question above, please list the name(s) and relationship(s) of your City-employed relative(s).

Required Question

Employer City of Kenosha

Address 625 - 52nd Street

Room 205

Kenosha, Wisconsin, 53140

Phone 262.653.4130

Website https://www.kenosha.org