SONIC is all about having fun while you work and gaining a sense of accomplishment along the way. Not only do you work with fantastic people, youll get great pay, flexible hours, and a cool uniform.
As a Sonic Multi-Unit Leader for Larco Enterprises LLC, you will be managing the operations of all General Managers and employees within multiple SONIC drive-ins. You will also be responsible for training and supporting the drive-ins employees to ensure we provide quality food in a clean, safe, and efficient manner, so that our guests will have an enjoyable experience at Sonic.
The job duties include:
• Manages, trains, and coaches Working Partners, General Managers, and conducts management orientation. • Directs and assigns employees as needed to ensure all aspects of service meet operational standards. • Oversees multiple drive-in employees and management in performing all duties in the Basic Stations, Fountain, Frozen Dresser, Front, Swamp, Back Swamp, Grill, Switchboard, Expeditor, Food Prep, Carhop, Skating Carhop, and if applicable, Drive-Thru, as needed and depending on store volume during a shift to ensure the preparation, portion control, temperature, packaging, appearance, presentation, taste, and service of all menu items meet operational standards.
As a Multi-Unit Leader, you will also be responsible for:
• Adhering to and monitoring management compliance of the drive-in employee handbook, policies, and practices. • Taking appropriate action to address employee issues and policy violations and immediately reporting all employee issues, complaints, and policy violations to your immediate supervisor. • Reviewing employee and drive-in management work schedules in a timely manner to ensure continuous ability to properly serve guests in accordance with Sonic Drive-In policy and applicable law. • Monitoring multiple drive-in cost control procedures for food, labor, paper, and inventory. Taking immediate corrective action when necessary. • Monitoring performance of vendors. Taking immediate corrective action when necessary. • Auditing drive-in employment-related records and payroll records. • Reinforcing the importance of placing guest needs first to drive-in management on a consistent basis. • Responding to escalated guest requests and complaints in a respectful manner. Taking immediate corrective action when necessary. • Recruiting, interviewing, and hiring management team members to achieve proper staffing levels. • Approving compensation levels of drive-in employees and managers within company guidelines. • Preparing all necessary operational reports for multiple drive-ins. Developing appropriate action plans to resolve unfavorable financial and/or sales trends. • Developing and implementing a marketing plan for the region.
Additional Requirements:
• High school diploma or equivalent required. Advanced studies in business, restaurant management, or related fields are preferred. • Minimum of three (3) years of restaurant management experience, QSR preferred experience running shifts without supervision. • Multi-unit supervision experience is preferred. • Required to work a minimum 5-day workweek, including irregular hours, nights, weekends, and holidays. • Knowledge of recruiting, interviewing, and selection practices. • Knowledge of federal and state labor laws, as well as local health and sanitation laws and regulations. • Leadership and supervisory practices and skills, effective verbal and written communication skills. • Basic accounting and computer skills. • Ability to follow directions and work with autonomy once given directions. Ability to multi-task and successfully solve problems. • Problem-solving, decision-making, and conflict-resolution skills. • Abide by the companys appearance, uniform, and hygiene standards.
Classic cars and vintage threads may be things of the past, but the Sonic Drive-In experience will always be groovy, right on awesome, wicked, fab, the bees knees, cruisin... you get the picture. Its downright sensational.
All thats missing is you, so Apply Today!