Analysis Skills, Business Intelligence, Communication Skills, Customer Relations, Detail Oriented, Entrepreneurship, Insurance, Leadership, Logistics, Medical Office Administration, Metrics, Microsoft Excel, Microsoft Office, Microsoft Outlook, Microsoft Product Family, Microsoft Word, Needs Assessment, Operations Management, Organizational Skills, Presentation/Verbal Skills, Problem Solving Skills, Project/Program Management, Proof of Concept, Property Maintenance, Property Management, Security Clearance, Time Management, Training Tools, United States Citizen, Willing to Travel
LOCATION
San Antonio, TX
POSTED
4 days ago
NIKA is hiring for a Multi-Site Support Specialist to support the Defense Health Agency's (DHA) DMLSS Division based out of San Antonio, TX.
Named a Top Workplace by the Washington Post, NIKA is a well-established company that is focused on growth within an entrepreneurial environment. We work with governments to operate and manage their real property. Our operations management, engineering, and project management services provide our customers with value and expertise to ensure operational readiness for complex and mission-critical facilities. NIKA benefits include PTO, holidays, medical/dental/vision insurance, 401k matching, and an understanding of work/life balance.
Job Description:
Defense Medical Logistics Standard Support (DMLSS) Multi-Site Support Specialist (MSS) is a remote position with occasional travel to various sites, based upon requests from Area of Responsibility Managers (AORM) and leadership approval. The MSS Team assists all AORs, as needed. Each specialist has primary responsibility to assigned AORs and will fill the role of the Database Sustainment Specialist (DSS) at a site that has a vacancy or requires additional support.
Perform DSS tasks, as detailed below, for sites that have requested and been granted Multi-Site Support
Participate in Transition Calls with AORMs, FOSs, and key site personnel to understand specific needs and/or special circumstances at the location requesting assistance
Maintain detailed and thorough record of tasks performed, by date and site, to be included in metrics for consolidated Multi-Site Support Team Monthly Activity Report (MAR)
Assist the Training Team - complete taskers, review proof of concept DMLSS to LogiCole crosswalk videos, slide decks, and other training tools; provide feedback, and perform LogiCole role-based testing, as requested
Attend and actively participate in meetings and trainings as requested by Leadership
Perform other duties as assigned
Minimum 2 years' DMLSS experience as a DSS, required
Minimum of two years' experience using Microsoft Office products with proficiency in Word, Excel, and Outlook
BI knowledge & proficiency
Availability/willingness to travel
Possess excellent communication skills, both verbal and nonverbal
Exceptional attention to detail, time management, and organizational skills
Must be able to demonstrate effective decision-making abilities
Possess the ability to analyze information, interpret results, and problem-solving skills
Customer focused
Ability to work confidently and productively in a limited-supervision, self-directed environment
Must be eligible to obtain security clearance
Must be US Citizen.
NIKA provides equal employment opportunity to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law. Further, NIKA takes affirmative action to ensure that applicants are employed and employees are treated during employment without regard to any of these characteristics. Discrimination of any type will not be tolerated.