This role is vital to retail success, requiring Customer Service Specialists to assist both wholesale and retail customers by identifying needs, answering questions, and recommending products. They must resolve customer concerns promptly, ensure high satisfaction, and stay informed about product features and store standards. Responsibilities include processing sales, building customer relationships, maintaining inventory, stocking shelves, mixing products, and supporting store operations such as unloading deliveries and setting up displays. The position involves contact with customers, access to store items, and handling cash, with a criminal history review for safety.
Minimum requirements include age 18+, legal work authorization, a valid driver’s license, ability to lift up to 50 lbs., and flexible work hours. Preferred qualifications include a high school diploma or GED, retail or customer service experience, knowledge of paint products, and bilingual abilities.