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Multi-Line Representative - State Farm Agent Team Member

Carolyn Thomas-Thompson - State Farm Agent

Williamstown, KY

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JOB DETAILS
SKILLS
Administrative Skills, Business Support, Communication Skills, Customer Experience, Customer Support/Service, Detail Oriented, Documentation, Health Insurance, Healthcare, Insurance, Leadership, Marketing, Mentoring, Needs Assessment, Operational Support, Organizational Skills, Presentation/Verbal Skills, Record Keeping, Reimbursement, Secondary School, Team Player, Training/Teaching, Writing Skills
LOCATION
Williamstown, KY
POSTED
30+ days ago
Benefits:
  • Simple IRA
  • License reimbursement
  • Bonus based on performance
  • Competitive salary
  • Flexible schedule
  • Health insurance
  • Opportunity for advancement
  • Paid time off
  • Training & development

About our Agency:
Our agency opened in 1990 and has grown into a team of five who are passionate about serving our customers and community. Before becoming a State Farm agent, I worked in education, which helped shape my leadership style and passion for mentoring and developing others.

I’m a second-generation State Farm agent and hold a bachelor’s degree from Eastern Kentucky University and a master’s degree from Georgetown College. I’m honored to have received the Henrietta Cleveland Inspiring Women Award. 

Giving back to the community is incredibly important to me, and I stay actively involved through the Chamber of Commerce Board of Directors, the St. Elizabeth Healthcare Foundation Committee, Williamstown Kiwanis, ACS Relay for Life, and as President of the Grant County High School Alumni Association.

For our team, we offer flexible hours, team-building events and outings, a Simple IRA, health benefits, and licensing reimbursement.

Our office is fast-paced, energetic, and community-focused. We’re looking for someone who is driven, coachable, positive, and hardworking—someone who can think independently while also working well as part of a team. If you’re motivated and excited to make an impact both in the office and the community, this could be a great place to grow your career.


Location Address: Williamstown, KY 41097


At Carolyn Thomas-Thompson - State Farm Agent, we’re here to help people protect what matters most. We take pride in serving our community with integrity, care, and real support. Whether we’re helping someone navigate a claim or personalize a plan, we believe in doing meaningful work that makes a difference. If you're looking to grow your career, help others, and be part of a team that strives to do good every day, you’ll fit right in with us.


Responsibilities:
  • Communicate with customers to understand their needs and provide available product information.
  • Assist in developing relationships with new and existing customers across multiple product lines.
  • Support daily office operations, including documentation, scheduling, and follow-up activities.
  • Participate in marketing efforts to promote awareness within the community.
  • Maintain accurate records and ensure a consistent customer experience.
  • Collaborate with team members to achieve office objectives.
Qualifications:
  • Effective written and verbal communication skills.
  • Strong organizational abilities with attention to detail.
  • Comfortable working in a fast-paced environment.
  • Prior experience in customer service, business support, or insurance preferred.
  • Must possess or be able to obtain necessary state insurance licenses.

About the Company

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Carolyn Thomas-Thompson - State Farm Agent