Administrative Skills, Business Support, Communication Skills, Community Support, Customer Experience, Customer Support/Service, Detail Oriented, Documentation, Health Insurance, Insurance, Leadership, Marketing, Needs Assessment, Operational Support, Organizational Skills, Presentation/Verbal Skills, Record Keeping, Reimbursement, Team Lead/Manager, Team Player, Training/Teaching, Writing Skills
Benefits:
- License reimbursement
- 401(k)
- Bonus based on performance
- Competitive salary
- Flexible schedule
- Health insurance
- Opportunity for advancement
- Paid time off
- Training & development
About our Agency:
I opened my agency on 1/1/2026 and we’ve already built a strong team of five who are excited about growing together. Before becoming an agent, I worked as a State Farm team member and also gained experience in retirement services and leadership — which shaped my passion for helping people plan ahead, protect what matters, and feel confident about their future.
I have a degree in Education and I’m also a proud parent of eight, so supporting families and building a positive, encouraging environment comes naturally. Giving back is important to our agency as well, and we love staying connected to the community by supporting local schools.
For our team, we offer a 401(k) with a 3% match, a $250 monthly health stipend, a life policy, team-goal bonuses, office snacks, and Casual Fridays. We also keep work-life balance front and center with an early Friday close at 1PM from Memorial Day through Labor Day.
Our office culture is team-first, positive, and competitive in the best way — we work hard, support each other, and celebrate progress together. If you’re looking for a place where you can stay motivated, be part of a strong team, and grow your career, we’d love to meet you.
Location Address: Wausau, WI 54401
At Tonya Springer - State Farm Agent, we’re here to help people protect what matters most. We take pride in serving our community with integrity, care, and real support. Whether we’re helping someone navigate a claim or personalize a plan, we believe in doing meaningful work that makes a difference. If you're looking to grow your career, help others, and be part of a team that strives to do good every day, you’ll fit right in with us.
Responsibilities:
- Communicate with customers to understand their needs and provide available product information.
- Assist in developing relationships with new and existing customers across multiple product lines.
- Support daily office operations, including documentation, scheduling, and follow-up activities.
- Participate in marketing efforts to promote awareness within the community.
- Maintain accurate records and ensure a consistent customer experience.
- Collaborate with team members to achieve office objectives.
Qualifications:
- Effective written and verbal communication skills.
- Strong organizational abilities with attention to detail.
- Comfortable working in a fast-paced environment.
- Prior experience in customer service, business support, or insurance preferred.
- Must possess or be able to obtain necessary state insurance licenses.
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Tonya Springer - State Farm Agent