Administrative Skills, Business Support, Communication Skills, Customer Experience, Customer Support/Service, Detail Oriented, Documentation, Insurance, Licensing, Marketing, Multilingual, Needs Assessment, Operational Support, Organizational Skills, Presentation/Verbal Skills, Problem Solving Skills, Record Keeping, Reimbursement, Sports, Team Building, Training/Teaching, Writing Skills
- License Reimbursement
- Simple IRA
- Bonus based on performance
- Competitive salary
- Flexible schedule
- Opportunity for advancement
- Paid time off
- Training & development
ABOUT OUR AGENCY:
Our agency is newly opened in 2026 and currently has a growing team of three. With over 25 years of experience in the insurance industry, I bring a unique background that also includes time in professional sports, having worked with the Chicago Bears and alongside Walter Payton. That experience helped shape a strong work ethic, competitive mindset, and team-first mentality that carries into our office today.
I’m a graduate of Marquette University and live in Chicago with my family and three children. Family is incredibly important to me, and that value is reflected in how I lead and support our team.
For our team, we offer PTO and paid holidays, a Simple IRA retirement plan, a strong focus on work-life balance, and reimbursement for licensing costs to support your growth.
Our office culture is family-first, supportive, and goal-oriented. We’re looking for someone who is courageous, hardworking, and brings a great attitude—someone who is personable, articulate, and confident communicating both over the phone and in person. Bilingual candidates are a plus. If you’re motivated to grow and want to be part of building something from the ground up, this could be a great opportunity for you.
You May Be a Great Fit as a Multiline Representative at Joe Ferrazza - State Farm Agent if:
- You’re the person people call first when life goes sideways - calm, steady, and ready to help.
- You genuinely care about your community and are dedicated to providing excellent service that makes a positive impact on the people around you.
- You’re a natural relationship-builder who earns trust quickly and keeps it.
- You listen first, then guide, making customers feel understood while confidently recommending solutions.
- You’re motivated by goals and growth, and you know how to turn needs-based conversations into confident buying decisions that truly help customers.
Location Address: Schaumburg, IL 60192
At Joe Ferrazza - State Farm Agent, we’re here to help people protect what matters most. We take pride in serving our community with integrity, care, and real support. Whether we’re helping someone navigate a claim or personalize a plan, we believe in doing meaningful work that makes a difference. If you're looking to grow your career, help others, and be part of a team that strives to do good every day, you’ll fit right in with us.
Responsibilities:
- Communicate with customers to understand their needs and provide available product information.
- Assist in developing relationships with new and existing customers across multiple product lines.
- Support daily office operations, including documentation, scheduling, and follow-up activities.
- Participate in marketing efforts to promote awareness within the community.
- Maintain accurate records and ensure a consistent customer experience.
- Collaborate with team members to achieve office objectives.
Qualifications:
- Effective written and verbal communication skills.
- Strong organizational abilities with attention to detail.
- Comfortable working in a fast-paced environment.
- Prior experience in customer service, business support, or insurance preferred.
- Must possess or be able to obtain necessary state insurance licenses.
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Joe Ferrazza - State Farm Agent