Administrative Skills, Communication Skills, Customer Experience, Customer Support/Service, Detail Oriented, Documentation, Insurance, Marketing, Needs Assessment, Operational Support, Organizational Skills, Presentation/Verbal Skills, Problem Solving Skills, Record Keeping, Training/Teaching, Writing Skills
- SIMPLE IRA
- Paid holidays
- Bonus based on performance
- Competitive salary
- Paid time off
- Training & development
You May Be a Great Fit as a Multiline Representative at Kristy Marquis State Farm if:
- You’re the person people call first when life goes sideways - calm, steady, and ready to help.
- You genuinely care about your community and are dedicated to providing excellent service that makes a positive impact on the people around you.
- You’re a natural relationship-builder who earns trust quickly and keeps it.
- You listen first, then guide, making customers feel understood while confidently recommending solutions.
- You’re motivated by goals and growth, and you know how to turn needs-based conversations into confident buying decisions that truly help customers.
Location Address: 15 E State St, Mason City, Iowa
At Kristy Marquis State Farm, we’re here to help people protect what matters most. We take pride in serving our community with integrity, care, and real support. Whether we’re helping someone navigate a claim or personalize an insurance plan, we believe in doing meaningful work that makes a difference. If you're looking to grow your career, help others, and be part of a team that strives to do good every day, you’ll fit right in with us.
Responsibilities:
- Communicate with customers to understand their needs and provide available product information.
- Assist in developing relationships with new and existing customers across multiple product lines.
- Support daily office operations, including documentation, scheduling, and follow-up activities.
- Participate in marketing efforts to promote awareness within the community.
- Maintain accurate records and ensure a consistent customer experience.
- Collaborate with team members to achieve office objectives.
Qualifications:
- Effective written and verbal communication skills.
- Strong organizational abilities with attention to detail.
- Comfortable working in a fast-paced environment.
- Prior experience in customer service preferred.
- Must possess or be able to obtain necessary state insurance licenses.
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Kristy Marquis - State Farm Agent