Administrative Skills, Business Support, Communication Skills, Customer Experience, Customer Support/Service, Detail Oriented, Documentation, Health Insurance, Insurance, Licensing, Marketing, Needs Assessment, Operational Support, Organizational Skills, Presentation/Verbal Skills, Record Keeping, Reimbursement, Training/Teaching, Writing Skills
- Hiring bonus
- 401(k)
- Bonus based on performance
- Competitive salary
- Health insurance
- Opportunity for advancement
- Paid time off
- Training & development
ABOUT OUR AGENCY:
I opened my agency in 1990, and today I’m fortunate to work alongside a team of eight talented professionals. I actually began my career as a team member right out of college before stepping into agency myself, so I understand the role from the ground up. I’m a proud graduate of Elon University, and outside the office I’m a husband and father of two.
Community involvement is a big part of who I am. I stay active in local events, support a number of charities, and give back to many of the area schools.
I offer my team a strong benefits package that includes PTO, a health stipend, a hiring bonus after 90 days, 401k, and reimbursement for licensing costs.
Our office is a genuinely fun place to work—we enjoy what we do, and we enjoy doing it together. I look for motivated individuals who bring great energy and are excited to contribute to a positive, productive environment.
Location Address: Graham, NC 27253
At Mike Shoffner - State Farm Agent, we’re here to help people protect what matters most. We take pride in serving our community with integrity, care, and real support. Whether we’re helping someone navigate a claim or personalize a plan, we believe in doing meaningful work that makes a difference. If you're looking to grow your career, help others, and be part of a team that strives to do good every day, you’ll fit right in with us.
Responsibilities:
- Communicate with customers to understand their needs and provide available product information.
- Assist in developing relationships with new and existing customers across multiple product lines.
- Support daily office operations, including documentation, scheduling, and follow-up activities.
- Participate in marketing efforts to promote awareness within the community.
- Maintain accurate records and ensure a consistent customer experience.
- Collaborate with team members to achieve office objectives.
Qualifications:
- Effective written and verbal communication skills.
- Strong organizational abilities with attention to detail.
- Comfortable working in a fast-paced environment.
- Prior experience in customer service, business support, or insurance preferred.
- Must possess or be able to obtain necessary state insurance licenses.
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Mike Shoffner - State Farm Agent