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Multi-Line Representative - State Farm Agent Team Member

Dorrit Emerich - State Farm Agent

Coopersburg, PA

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JOB DETAILS
SKILLS
Automotive Sales, Billing, Communication Skills, Cross-Selling, Customer Relations, Customer Support/Service, Detail Oriented, Develop and Maintain Customers, Documentation, Health Insurance, Insurance Sales, Licensing, Maintain Compliance, Maintenance Services, Marketing, Needs Assessment, Onboarding, Organizational Skills, Regulatory Compliance, Resolve Customer Issues, Sales, Sales Closing Skills, Sales Presentation, Sales Prospecting, Service Delivery, Team Player
LOCATION
Coopersburg, PA
POSTED
30+ days ago
Benefits:
  • 401(k)
  • Bonus based on performance
  • Health insurance
  • Opportunity for advancement
  • Paid time off


Multiline Representative – Sales & Service


Dorrit Emerich State Farm
 6 N Main Street
 Coopersburg, PA 18036


Serve with Care. Sell with Confidence. Grow with Us.


Dorrit Emerich State Farm is hiring a Multiline Representative who can successfully balance sales production with high-quality customer service. This role is ideal for a relationship-driven professional who enjoys helping clients while also identifying opportunities to grow accounts and close new business.


You will work with both new and existing customers—handling service needs, conducting policy reviews, and recommending coverage that protects what matters most. Strong service builds trust, and trust drives growth.


What You’ll Do


  • Communicate with customers to understand their needs and explain available coverage options
  •  Quote, present, and sell auto, home and renters
  •  Support policy updates, billing inquiries, and service requests
  •  Conduct policy reviews and identify cross-sell opportunities
  •  Build and maintain strong client relationships to increase retention and referrals
  •  Participate in community outreach and marketing initiatives
  •  Maintain accurate documentation and ensure compliance standards are met
  •  Collaborate with team members to achieve service and production goals

Licensing Requirements


Active Pennsylvania Property & Casualty license required prior to Day 1 start


If not currently licensed, P&C must be obtained before starting


Full licensing support, study guidance, and onboarding assistance are provided throughout the process



What We’re Looking For

  • Ability to pivot naturally between service and sales conversations
  •  Strong communication and relationship-building skills
  •  Organized, detail-oriented, and disciplined with follow-up
  •  Comfortable working in a goal-driven environment
  •  Prior insurance, sales, or customer service experience preferred

Compensation & Growth


  • Base salary plus commission and performance incentives
  •  Opportunity to increase income through production
  •  Supportive, team-oriented culture
  •  Ongoing professional development and growth opportunities

If you are motivated to deliver outstanding service while growing your book of business, apply today to join Dorrit Emerich State Farm.


Dorrit Emerich State Farm is an Equal Opportunity Employer and encourages applications from individuals of all backgrounds and experiences.

About the Company

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Dorrit Emerich - State Farm Agent