Administrative Skills, Business Support, Communication Skills, Customer Experience, Customer Support/Service, Detail Oriented, Documentation, Insurance, Licensing, Marketing, Needs Assessment, Operational Support, Organizational Skills, Presentation/Verbal Skills, Problem Solving Skills, Record Keeping, Reimbursement, Training/Teaching, Writing Skills
- Simple IRA
- License reimbursement
- Bonus based on performance
- Competitive salary
- Flexible schedule
- Opportunity for advancement
- Paid time off
- Training & development
You May Be a Great Fit as a Multiline Representative at Shawn Thacker - State Farm Agent if:
- You’re the person people call first when life goes sideways - calm, steady, and ready to help.
- You genuinely care about your community and are dedicated to providing excellent service that makes a positive impact on the people around you.
- You’re a natural relationship-builder who earns trust quickly and keeps it.
- You listen first, then guide, making customers feel understood while confidently recommending solutions.
- You’re motivated by goals and growth, and you know how to turn needs-based conversations into confident buying decisions that truly help customers.
Location Address: Centerville, OH 45458
At Shawn Thacker - State Farm Agent, we’re here to help people protect what matters most. We take pride in serving our community with integrity, care, and real support. Whether we’re helping someone navigate a claim or personalize a plan, we believe in doing meaningful work that makes a difference. If you're looking to grow your career, help others, and be part of a team that strives to do good every day, you’ll fit right in with us.
Responsibilities:
- Communicate with customers to understand their needs and provide available product information.
- Assist in developing relationships with new and existing customers across multiple product lines.
- Support daily office operations, including documentation, scheduling, and follow-up activities.
- Participate in marketing efforts to promote awareness within the community.
- Maintain accurate records and ensure a consistent customer experience.
- Collaborate with team members to achieve office objectives.
Qualifications:
- Effective written and verbal communication skills.
- Strong organizational abilities with attention to detail.
- Comfortable working in a fast-paced environment.
- Prior experience in customer service, business support, or insurance preferred.
- Must possess or be able to obtain necessary state insurance licenses.
About our Agency:
I opened my agency in 2015 and currently have a close-knit team of two team members. I’ve been in the insurance industry since 2003 and was recruited by State Farm in 2014, bringing years of experience and a strong customer-first mindset into agency ownership.
We enjoy staying involved locally and giving back to our community whenever we can. For our team, we offer PTO, bonus incentives, a Simple IRA, licensing reimbursement, and a strong focus on work-life balance. I believe great people do their best work when they feel supported, trusted, and appreciated.
Our office culture is goal-driven and built for self-starters. I’m not a micromanager — I’m looking for someone who is self-motivated, personable, and truly cares about taking care of policyholders. If you’re the type of go-getter who will run through a brick wall to hit your goals and you want to grow in a supportive, performance-focused environment, you’ll fit right in here.
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Shawn Thacker - State Farm Agent