Multi-Line Representative - State Farm Agent Team Member

Morgan Hedderich - State Farm Agent

Cary, NC

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JOB DETAILS

SKILLS

Administrative Skills, Business Support, Communication Skills, Customer Experience, Customer Support/Service, Detail Oriented, Documentation, Health Insurance, Health Plan, Insurance, Leadership, Marketing, Needs Assessment, Nursing, Operational Support, Organizational Skills, Presentation/Verbal Skills, Record Keeping, Reimbursement, Team Lead/Manager, Team Player, Training/Teaching, Writing Skills

LOCATION

Cary, NC

POSTED

30+ days ago

Benefits:

Simple IRA
License reimbursement
Bonus based on performance
Competitive salary
Flexible schedule
Health insurance
Opportunity for advancement
Paid time off
Training & development

ABOUT OUR AGENCY:
I opened my agency in 2017, and today I’m fortunate to lead a team of five. I’ve been with State Farm since 2010, working in corporate, in leadership roles, and as an aspirant before opening my own agency. I’m a college graduate, married with two wonderful kids, and our family includes a horse and two dogs who keep life interesting.

Community involvement is important to me. I support organizations such as the Wake County Nurse Family Partnership, Communities in Schools, and the New Location Racehorse Adoption Program.

Team members enjoy several perks, including a closed lunch hour each day, early closures at 3 p.m. on Fridays, a Simple IRA, and health benefits. Our office has a calming, home-like atmosphere—featuring artwork from a local female artist, a fully stocked fridge, free snacks and coffee, monthly team lunches, planned breakfast gatherings, and regular team-building events. During the holidays, we participate in Angel Gifts for Children to give back to families in need.

I look for team members who are coachable, personable, supportive, and thrive in a collaborative environment. Most importantly, I value people who are passionate about helping others succeed and who enjoy being part of a warm, connected, team-focused office.

Location Address: Cary, NC 27511

At Morgan Hedderich - State Farm Agent, we’re here to help people protect what matters most. We take pride in serving our community with integrity, care, and real support. Whether we’re helping someone navigate a claim or personalize a plan, we believe in doing meaningful work that makes a difference. If you're looking to grow your career, help others, and be part of a team that strives to do good every day, you’ll fit right in with us.

Responsibilities:

Communicate with customers to understand their needs and provide available product information.
Assist in developing relationships with new and existing customers across multiple product lines.
Support daily office operations, including documentation, scheduling, and follow-up activities.
Participate in marketing efforts to promote awareness within the community.
Maintain accurate records and ensure a consistent customer experience.
Collaborate with team members to achieve office objectives.

Qualifications:

Effective written and verbal communication skills.
Strong organizational abilities with attention to detail.
Comfortable working in a fast-paced environment.
Prior experience in customer service, business support, or insurance preferred.
Must possess or be able to obtain necessary state insurance licenses.

Multi-Line Representative - State Farm Agent Team Member

Morgan Hedderich - State Farm Agent

Cary, NC

About the Company

Morgan Hedderich - State Farm Agent

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