Heroic Technologies is a growing Managed IT and Cybersecurity firm serving professional services organizations across the West Coast.
Despite the name, we believe great outcomes come from strong systems and teamwork, not last-minute rescues. We operate on standards, not heroics. Documentation, accountability, and disciplined execution matter here.
Our environment rewards engineers who value structure, repeatability, and long-term improvement over ad-hoc fixes. If you’re an engineer who prefers long-term system health over firefighting, we’d love to meet you.
The Role
We are hiring an MSP Systems Administrator to actively support and help manage client infrastructure environments. In this role, you will take ownership of day-to-day administration across standard Windows server, identity, and network environments, independently resolving routine to moderately complex issues while escalating advanced challenges to senior engineers when needed.
This position is designed as a growth track role, offering hands-on exposure to a wide range of technologies and mentorship from senior team members, with a pathway toward becoming a full Systems Administrator as your skills and experience expand.
What You’ll Do
Manage Windows Server environments (AD, DNS, DHCP, file services)
Troubleshoot Group Policy and identity issues
Manage firewall and VPN configurations
Support VLAN and subnet design within defined standards
Lead infrastructure upgrades and migrations
Implement secure Microsoft 365 and other cloud configurations
Reduce repeat issues through documentation and training
At Heroic, infrastructure stewardship means ownership.
You are accountable for the stability, reliability, and security of assigned client environments.
You resolve most infrastructure issues independently and confidently.
You operate within defined standards—and contribute to improving them.
You document your work so others can execute it without you.
You elevate the capability of the team, not just your own skill set.
Bottom line, you are not just supporting servers, networks and systems. You are responsible for keeping them stable, secure, and aligned to standards.
What We're Looking For
At least one year of hands-on IT infrastructure experience
Windows Server administration experience
Firewall/VPN configuration and administration
Strong networking fundamentals
Proven troubleshooting methodology
Preferred Competencies
MS-102 (or ability to obtain within 90 days)
Network+
Security+
HR Information
Full Time, permanent position
Salary: $70,000-$90,000
Medical, Dental, Vision (TriNet)
401(k) with match
PTO + Holidays
Professional development budget
Hybrid setup (at least 2 days a week in the office in Beaverton; flexible days)