MSP Service Desk Manager - Lead IT Support (Flexible Hours)

TeamLogic IT

Fort Myers, FL

JOB DETAILS
SKILLS
Communication Skills, Customer Support/Service, IT Service Management (ITSM), ITIL (IT Infrastructure Library), Management of Information Systems/Technology (MIS), Mentoring, Operations, Policy Development, Technical Leadership, Technical Support
LOCATION
Fort Myers, FL
POSTED
1 day ago

A managed IT services provider in Fort Myers seeks an experienced Managed IT Services Service Desk Manager. The role includes overseeing daily service desk operations, mentoring staff, ensuring high-quality IT support for SMB clients, and developing policies. The ideal candidate has 5+ years in IT service management with managerial experience, a strong grasp of ITIL practices, and excellent communication skills. Benefits include competitive salary, health insurance, and professional development opportunities.#J-18808-Ljbffr

About the Company

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TeamLogic IT

TeamLogic IT helps business stay safe, productive and profitable through the smart use of technology. Companies of all sizes have relied on our complete spectrum of managed IT services and solutions to address their IT challenges. As one of the fastest growing Managed IT Services organizations in the nation, we have a need for speed – speed to fill a variety of positions, from engineers and certified technicians to business development professionals.

COMPANY SIZE
1 to 9 employees
INDUSTRY
Computer/IT Services
WEBSITE
https://www.teamlogicit.com/StamfordCT703/