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MSP Level III Tech / Sr Systems Engineer

TeamLogic IT

  • Yonkers, New York
  • 30+ days ago
  • $70,000–$90,000 Per Year

Highlights

You will serve as a trusted technical advisor, responding to complex support requests, leading advanced troubleshooting efforts, and implementing secure IT solutions across endpoints, servers, networks, and cloud environments. Implement and maintain cybersecurity controls such as endpoint protection, anti-malware, patch management, email security, and DNS filtering.

Numbers & Facts

LocationYonkers, New York
IndustryComputer/IT Services
Salary$70,000–$90,000 Per Year
Company Size1 to 9 employees
Websitehttps://www.teamlogicit.com/StamfordCT703/

Description

Position OverviewAre you looking for fast paced environment? Unlimited growth opportunities?  To work in a people first culture?Then this might be the position for you. Looking for a motivated individual who wants to work in a small but fast growing environment who believes that excellent customer service is the key to success.  Benefits/Perks
  • Flexible/Hybrid Work Environment
  • Unlimited Growth Potential (really!)
  • People First Culture 
  • Profit Sharing 
Company Overview
If you have a background in IT, a skillset in cybersecurity and a determined mindset to tackle a different challenge every day, you’ll enjoy being part of TeamLogic IT of the Rivertowns. You will work for a local office, but will also join one an award-winning network of professionals that promotes team collaboration among thousands of technicians across North America.This position is located in the Rivertowns area of Westchester, NY. 
Summary
The Sr. Systems Engineer is a senior technical and security-focused role responsible for ensuring the reliability, performance, and security of client IT environments. You will serve as a trusted technical advisor, responding to complex support requests, leading advanced troubleshooting efforts, and implementing secure IT solutions across endpoints, servers, networks, and cloud environments. A strong emphasis is placed on cybersecurity best practices, including threat prevention, detection, remediation, and risk reduction.The ideal candidate has a strong IT foundation, deep hands-on cybersecurity experience, and the ability to communicate clearly with both technical and non-technical stakeholders.
Responsibilities:
  • Identify, diagnose, and resolve network problems including network connectivity, traffic utilization, etc.
  • Administer and secure AD, M365, DNS, DHCP, Azure, AWS, file/print services, and identity/access controls.
  • Configure, manage, and maintain network security infrastructure, including firewalls, switches, VPNs, and wireless security.
  • Provision, configure, and secure systems including endpoint protection, access controls, and multi-factor authentication.
  • Provide hands-on technical support across endpoints, servers, networks, and cloud environments, with a strong focus on best practices.
  • Implement and maintain cybersecurity controls such as endpoint protection, anti-malware, patch management, email security, and DNS filtering.
  • Serve as a senior escalation point for service desk requests, ensuring timely, professional, and effective resolutions
Requirements:Experience specifically with: 
  • PSA (Professional Services Automation) and RMM (remote monitoring and management) 
  • Configuring Microsoft Office 365 tenants.
  • Troubleshooting versions of Exchange and SharePoint (including online and classic).
  • Setting up servers and migrating server applications.
Experience generally with:
  • Windows desktop and servers, M365, AD, AWS, Azure and other cloud environments.
  • Securing networks using firewalls, VPNs, Vlans, routing and wireless security solutions.
  • Setting up endpoint protection, mail filtering and security monitoring tools.
  • Backup, disaster recovery, and business continuity 
Other Requirements:
  • Excellent communication skills with the ability to explain technical and security concepts to non-technical users.
  • Friendly attitude,  patience with the customer, and service oriented demeanor
  • Desire to win 
Nice to Have:Relevant certifications:
  • CompTIA Security- CompTIA Cloud Essentials and Cloud+ a definite plus
  • Network+
  • Microsoft security-related certifications
  • Firewall or endpoint security vendor certifications

Flexible work from home options available.

Compensation: $70,000.00 - $90,000.00 per year

This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to TeamLogic IT Corporate.

About Company

TeamLogic IT helps business stay safe, productive and profitable through the smart use of technology. Companies of all sizes have relied on our complete spectrum of managed IT services and solutions to address their IT challenges. As one of the fastest growing Managed IT Services organizations in the nation, we have a need for speed – speed to fill a variety of positions, from engineers and certified technicians to business development professionals.

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