Access Control, Administrative Skills, Automation, Detail Oriented, Ecosystems, Identify Issues, Maintain Compliance, Mergers and Acquisitions, Microsoft Active Directory, Microsoft Certifications, Operations Processes, SIP (Session Initiation Protocol), Sales Management, Scripting (Scripting Languages), Service Level Agreement (SLA), Technical/Engineering Design, VoIP (Voice over IP), WebEx, Windows PowerShell, Wireshark (Ethereal)