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MRO Sales Director - Part 145

Aery Aviation

Newport News, VA

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JOB DETAILS
SKILLS
A & P Certificate, Aircraft Inspection, Aircraft Maintenance, Analysis Skills, Aviation Industry, Avionics, Background Investigation, Capability Maturity Model (CMM), Change Requests/Orders, Communication Skills, Competitive Analysis/Strategy, Competitive Research, Customer Acquisition, Customer Relations, Customer Relationship Management (CRM), Customer Retention/Renewal, Customer Satisfaction, Customer/Client Research, Database Programming, Detail Oriented, Documentation, Documentation Standards, ERP (Enterprise Resource Planning), Equipment Selection, Federal Aviation Administration (FAA), Financial Analysis, Fleet Management, Forecasting, Government, Identify Issues, Investment Strategy, Law Enforcement, Leadership, MRO software, Machine Tool, Market Development, Market Trend Analysis, Marketing, Metrics, Microsoft Excel, Microsoft Office, Microsoft Outlook, Microsoft PowerPoint, Microsoft Word, Military, Needs Assessment, OEM (Original Equipment Manufacturer), Performance Metrics, Plan Meetings, Power Plant, Pricing, Problem Solving Skills, Profit & Loss Analysis, Project/Program Management, Public Safety, Regulations, Regulatory Requirements, Request for Proposals (RFP), Resolve Customer Issues, Retrofit, Revenue Growth, Revenue Planning, Safety/Work Safety, Sales, Sales Forecasting, Sales Pipeline, Sales Strategy, Strategic Accounts, Supply Chain, Systems Administration/Management, Technical Leadership, Technical Sales, Technical/Engineering Design, Time Management, Trade Shows, Vehicle Fleets, Vertical/Industry Marketing, Willing to Travel
LOCATION
Newport News, VA
POSTED
2 days ago
About the role

This role owns the commercial lifecycle from market development and RFQ intake through contract execution and repeat business. The Director of MRO Sales serves as the primary commercial interface between customers and Aery's maintenance, avionics, engineering, and quality organizations.

Success in this role will directly determine the Repair Station's growth trajectory. You will play a key role in expanding Aery Aviation's footprint in business aviation, special mission, and government sectors, ensuring that all work scopes are aligned with our capabilities, certifications, and capacity.

Who We Are Looking For

  • Aery Aviation is seeking its first Director of MRO Sales-a technically credible, commercially driven leader responsible for scaling revenue, expanding the customer base, and professionalizing the sales engine of the Part 145 Repair Station.
What You Will Be Doing

Part 145 Technical Sales & Contract Development
  • Develop and execute a sales strategy aligned with Aery Aviation's Part 145 Repair Station capabilities, ratings, and limitations. Make recommendations to expand when appropriate.
  • Grow MRO sales revenue by 2-3× through disciplined pipeline development and customer acquisition.
  • Create compliant work scopes, estimates, proposals, and contracts based on AMM / MPD / CMM / AD / SB data and OEM guidance. Developing a sustaining database for flat rates.
  • Ensure all proposals reflect actual tooling, manpower, certifications, and hangar capacity.
  • Lead technical sales for inspections, avionics upgrades, connectivity and cabin systems, interior refurbishment, and STC-based modifications.
  • Collaborate with engineering and certification teams to structure proposals for complex modification and special-mission programs.
  • Target design, engineering and certification services as a stand alone or integrated into the MRO services.
Customer Acquisition & Relationship Management
  • Grow Aery Aviation's MRO customer base across: Part 91 and Part 135 operators; Corporate and private flight departments; Fleet managers and lessors; and Government, military, and special-mission operators
  • Act as the primary customer contact from RFQ through delivery, ensuring responsive, clear, and accurate communication.
  • Drive customer retention through disciplined communication, transparent status updates, and predictable turn times.
  • Conduct on-site and virtual customer visits to understand fleet needs, maintenance planning cycles, and long-term support requirements.
  • Price MRO services competitively while protecting margin and operational realism.
  • Focus on high-value work scopes, including, but not limited to:
  • Learjet inspections and heavy maintenance
  • Avionics upgrades, troubleshooting, and connectivity installs
  • Modifications, STCs, and special-mission integrations
  • Interior, cabin, and component-related work (as approved)
Market Expansion for Target Airframes & Avionics
  • Expand Aery's MRO presence in the business jet and turboprop sectors (e.g., Beechcraft, Cessna, Citation, Embraer, Pilatus, Gulfstream, Cirrus, and similar platforms).
  • Promote avionics and mission-system installations, troubleshooting, and upgrade packages, including Garmin and other leading integrated flight decks and retrofit solutions.
  • Identify and pursue new vertical markets (ISR, law enforcement, public safety, utility fleets, and other special-mission applications).
  • Provide data-driven recommendations for capability expansions - tooling, training, approvals, and STCs-based on customer demand and fleet composition.
Internal Coordination with Part 145 Operations
  • Work closely with maintenance, avionics, engineering, supply chain, and quality to align sales commitments with operational reality.
  • Participate in aircraft induction meetings, technical reviews, and key project milestones.
  • Ensure customer expectations are consistent with regulatory requirements, documentation standards, and Aery's quality and safety policies.
  • Support resolution of scope changes, findings, and additional work with timely and transparent change-order communication to the customer.
Reporting, Forecasting & Regulatory Integrity
  • Maintain an accurate sales pipeline and forecast tied to labor availability, hangar capacity, material lead times, and vendor support.
  • Log all opportunities, quotes, customer interactions, and outcomes in the CRM and repair station management systems.
  • Ensure all marketing and sales materials accurately represent Aery Aviation's FAA Part 145 Ratings, limitations, and capabilities.
Support leadership with regular reporting on backlog, win/loss analysis, pricing trends, and market feedback.Describe the experience and attributes of the ideal candidate

You Must Have
  • 5+ years of experience in aircraft maintenance estimating, planning, sales, project management, or related MRO function.
  • Demonstrated success selling: Heavy inspections and scheduled maintenance; Avionics upgrades and troubleshooting; and modifications, STC programs, and interior/cabin work.
  • Previous aviation maintenance or MRO experience strongly preferred, A&P certificate highly desirable.
  • Working knowledge of business and special-mission aircraft (e.g., Learjet, Beechcraft, Cirrus, Gulfstream, and similar platforms).
  • Strong understanding of aircraft systems, inspection packages, service bulletins, airworthiness directives, and maintenance documentation.
  • Prior experience with estimating/quoting tools, ERP/MRO software, and Microsoft Office (Excel, Word, PowerPoint, Outlook).
  • Excellent technical communication skills with familiarity across airframe, powerplant, avionics, and component systems.
  • Strong analytical, financial, and problem-solving skills with high attention to detail and accuracy.
  • Proven ability to communicate effectively with customers, vendors, and internal stakeholders.
  • Ability and willingness to travel (up to 50% of the time) regularly for customer visits, industry events, and trade shows.
  • Must be able to pass required background checks and pre-employment screening.
Accountability and Performance Measures:

Weekly:
  • New opportunity development and customer outreach
  • Active RFQ review and proposal progress
  • Coordination meetings with MRO leadership on capacity and backlog
  • CRM updates and pipeline hygiene
Monthly:
  • Revenue performance vs. target
  • Pipeline conversion and win/loss analysis
  • Backlog visibility tied to labor and hangar availability
  • Market intelligence: pricing, competitor activity, customer feedback
Quarterly:
  • Revenue growth trajectory review
  • Strategic account penetration and expansion
  • Assessment of new capabilities, tooling, training, or approvals to pursue
  • Executive review of sales strategy, risks, and opportunities
12-Month Success Metrics:
  • 2-3× growth in MRO sales revenue within defined growth horizon
  • Consistent pipeline coverage (minimum 3-4× revenue target)
  • Improved hangar utilization and labor efficiency
  • Increased percentage of repeat and contract customers
  • Accurate forecasting aligned with operational delivery
  • Positive customer satisfaction and referral generation
Annual Training Requirements (Subject to Change):
  • New hire training on all Aery systems, software and polices/procedures
  • ISO-9001 / AS-9100D training / Blue Tuna
  • Aery Part 145 operational training
  • Sales and Govwin training


Aery Aviation job descriptions are meant as summarizations only. They
do not necessarily reflect all duties and responsibilities of a position.

If this opportunity excites you, come join our team! For Aery Aviation, the question isn't: "Can we?" When others are limited in the common approach, Aery Aviation jumps into higher gear asking, "How can we do this?" and then proceeds into problem-solving for customers. This is what customers appreciate most about Aery Aviation - avid tenacity. It's not cookie cutter production that Aery Aviation is cultivating; it is projects that inspire the Aery Aviation work-family to come together and brainstorm, excited to come to work every day because there is always something inventive and interesting to work on.

Our Benefits
We offer the right candidate the chance to join a forward-thinking organization, supported by a competitive compensation and benefits package. Learn more about Aery Aviation, LLC at www.aeryaviation.com.

Aery Aviation, LLC is an Equal Opportunity Employer

At Aery Aviation, we are committed to providing equal employment opportunities to all employees and applicants without regard to race, color, religion, sex, national origin, age, disability, veteran status, or any other protected characteristic as outlined by federal, state, or local laws.

About Aery Aviation LLC

Aery Aviation operates an FAA-certified Part 145 Repair Station (AEWR179E) located at Newport News / PHF, with exceptional Learjet capabilities and expanding avionics, modification, and special-mission competencies with an Engineering Department as a unique differentiator.

Aery's MRO has historically supported internal fleet and select customers. The company is now making a deliberate, strategic investment to scale external MRO revenue 2-3× by expanding third-party maintenance, avionics, inspection, and modification programs. This role is foundational to that growth.

About the Company

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Aery Aviation