Move-In Coordinator ~ Senior Living Community ~ Pasadena ~ FT

Move In Coordinator

Full-time

Pay Range: $25.00 - $27.00

Non-exempt

Schedule to be discussed at time of interview at the community. (One weekend day required)

Make a difference by providing great care and love for our treasured residents! 

At MorningStar Senior Living, we talk a lot about culture. In fact, we rather obsess about it. For without a transformative culture, we cannot begin to elevate and celebrate the lives of our resident-heroes and be ourselves changed for the good in the process. So, we seek great hearts, other people like us, who care and want to do work that matters. We select people like us who believe that the most satisfying life is one that is outward-bound and rooted in servant-leadership.  

JOB SUMMARY 

This position will be responsible for accurate data entry into systems, implementing and maintaining resident files, and scheduling and coordinating all move-in logistics for the resident and family. This position will also be responsible for ensuring an excellent move-in experience for the resident and family members, by exhibiting outstanding customer service throughout the sales process. 

BENEFITS 

• Health Insurance offerings such as medical, dental, and vision insurance
• Other Insurance offerings such as life, disability, accident, and critical illness insurance
• 401k plan with matching
• HSA options
• Employee assistance programs
• Paid sick, vacation and birthday!
• Career development programs and opportunity for advancement
• Charitable and philanthropic opportunities
• Tuition Reimbursement

https://www.morningstarseniorliving.com/careers/

Duties and Responsibilities of the Position:

• Must provide accurate data entry of information in the E Leads system.
• Obtain and maintain paperwork within the deposit/move in process.
• Schedule Resident Agreement Signing, Assessments, and Move-In date.
• Ensure a positive experience on Move-In Day for all new residents and their family members.
• Responsible for the purchase and delivery of Move-In WOW Experience and Welcome Gifts for the resident and family.
• Obtain all outstanding paperwork and/or communication from the physician’s office.
• Assist with Creative Follow-Up and Home Visits.
• Complete additional marketing projects, as assigned, to assist the sales team in achieving sales benchmarks and goals.
• Must be able to work the assigned schedule to meet the needs of the community, residents and sales team, which could include nights and weekends.  

Job Qualifications:

• Education: High school diploma minimum.
• Industry Experience: Minimum of 1-2 years’ experience in office administration.
• Technology: Proficiency in computer skills, Microsoft Office and the ability to learn new applications and use existing MorningStar application. 
• Demonstration of our Core Values: Love, Kindness, Honesty, Goodness, Fairness, Respect
   

*Team members who are scheduled to work 24 or more hours per week are eligible for benefits, families of said team members will also be eligible.

EEO