Move-In Coordinator

Move-In Coordinator

The Move-In Coordinator is responsible for facilitating all phases of apartment renovations, beginning with closing of apartments through orientation of new residents moving into partially or fully renovated apartments. The Move-In Coordinator acts as a liaison with residents for all construction projects. On non-apartment projects, the Move-In Coordinator assists the Project Manager during both pre-construction and construction phases to complete the projects successfully.

Schedule

The usual work hours for this job position are weekdays, 8:00 am to 4:30 pm, but will, on occasion, include some evening and weekend hours, working more than eight hours in a day and working at a time not previously scheduled.

Duties/Responsibilities

• Create and maintain an atmosphere of warmth, personal interest and positive emphasis while working with all current residents, potential residents, family members, vendors, contractors, Team Members and others.
• Notify in-house departments of upcoming move-ins, deliveries, shut-downs, etc.
• Coordinate the closing of Plymouth Harbor apartments including notification to/coordination with other departments, clearing all items left after apartment turned over to PH, disposal, or preparation for reused of appliances, premarketing cleaning/preparation.
• Participate in assessing renovation needs of closed apartments.
• Obtain and review trade contractor quotes for assigned projects.
• Schedule trade contractors to complete work on assigned projects.
• Participate in coordination of apartments renovations (in-house & contractor) including walk-throughs, punch lists, following SCOPE and architect plans, and observing for adherence to safety practices & cleanliness of work areas.
• Coordinate work orders with contractors for residents and schedule work.
• Coordinate the move-in process for new residents.
• Create working relationships with movers, community agencies, furniture buyers and other vendors as appropriate for facilitating the move-in and apartment closing process.
• On-Board new residents regarding all aspects of living at Plymouth Harbor. This includes campus tour, instructions regarding Wellzesta, services, charges, and being a point person for them as they become familiar with their new home.
• Perform assigned clerical duties.
• Answer telephone and respond or direct callers appropriately.
• Coordinate assignment and close out of resident lockers.
• Participate in creating oral and written communications to residents regarding Remodeling, Maintenance and Capital Projects.
• Work as liaison between Construction, Maintenance, and Safety Services for resident projects and issues.
• Make independent decisions or recommendations that are in the best interest of Plymouth Harbor.
• Make efficient use of Plymouth Harbor's resources and supplies.
• Attend and participate in appropriate meetings and in-service training programs.
• Attend and participate in workshops, seminars, and mandatory in-services as approved or required.
• Be familiar with the Fire Evacuation Plan and Emergency Management Plan.
• Maintain work area, equipment and supplies in a clean, sanitary and organized manner. Ensure that work areas are neat and confidential materials are properly stored before leaving area on breaks, end of work day, etc.
• Work safely complying at all times with Plymouth Harbor safety standards.
• Discharge properly such other responsibilities and duties as directed by the Project Manager.

Supervisory Responsibility

• This position has no supervisory responsibilities.

Qualifications

Education:

• Minimum high school graduate.

Experience:

• Minimum of three years working in an environment related to property management, construction and/or maintenance.

General:

• Must have good organizational skills.
• Must be a detail-oriented person and able to perform duties with great accuracy on a daily basis.
• Must have excellent personal skills, demonstrating the ability to conduct oneself in a non-controversial style; a style that inspires the respect of others and promotes a sense of trust in the individual's competence.
• Must have good communication skills; speaking, writing, and listening.
• Must be able to read, write, and speak English fluently.
• Must be able to document work orders completed.
• Must have excellent computer skills.
• Must be proficient with Microsoft Office programs with emphasis on Excel, Outlook, and Word, with the ability to learn and use proprietary software as required.

Important Background Screening Information: As required by Florida law (House Bill 531), candidates must complete a Level 2 background screening through the Florida Care Provider Background Screening Clearinghouse as a condition of employment. For details, visit: