Motor Vehicle ClerkLocation: 415 3rd Street - Great Falls, MT 59404
Department: Retail
Pay Rate: $18.00 per hour
Pay Type: Hourly
Schedule Requirement: Monday – Friday Job SummaryThe Motor Vehicle Clerk assists customers by accurately processing a wide range of motor vehicle transactions in compliance with State Motor Vehicle Department requirements. This position involves direct interaction with customers both in person and by telephone and requires strong customer service skills, attention to detail, and professionalism. The Motor Vehicle Clerk issues transactions such as driver’s licenses, titles, registrations, VIN inspections, and notary services. This role also requires conducting road tests. Essential Duties and ResponsibilitiesProcess motor vehicle transactions in a fast, accurate, and professional manner Assist customers with driver’s licenses, titles, registrations, notary services, and other MVD transactions Conduct road tests as required Obtain, verify, and review identification and required documentation for authenticity and completeness Accurately complete required forms and collect applicable fees Maintain compliance with all MVD policies, procedures, rules, and regulations Safeguard confidential and sensitive customer information Maintain a balanced cash drawer Provide excellent customer service in person and over the phone Communicate clearly and professionally with customers and coworkers Work effectively in a structured, team-oriented environment Perform other duties as assigned
Skills and QualificationsValid Montana Driver’s License (required) Ability to successfully pass a criminal background check Must be able to pass a motor vehicle review Strong customer service and interpersonal skills Clear and professional verbal and written communication in English Accurate and efficient computer skills using Windows-based applications Strong organizational and documentation skills Detail-oriented with the ability to multitask Ability to work in a structured team environment
Physical Requirements / Essential FunctionsMust possess the necessary dexterity and fine motor skills to operate standard office equipment, including a telephone, computer, keyboard, printer, fax machine, and copier
What We OfferHourly pay starting at $18.00 per hour Health benefits including medical, dental, and vision 401(k) with company match Paid Time Off (PTO) Paid holidays Training and certification opportunities, including TSA Agent certification A supportive, team-oriented work environment
We are an Equal Opportunity Employer and value diversity. All employment decisions are based on business needs, job requirements, and individual qualifications.
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