SUMMARY:
The Operations Manager develops, manages, and delivers support services to our sales force. This role is responsible for the administrative services of sales. The Operations Manager acts as liaison between customers, our sales force, and distribution.
JOB DUTIES
Maintains all sales support activities at the branch.
Trains sales staff on sales related systems, databases, and associated processes.
Provides customer support including, order processing, advising customers of product shortages, expected delivery dates, and price changes.
Implements and maintains pricing per established policies.
Manages collections process and maintains overall responsibility for outstanding invoices.
Responsible for all Accounts Payable activities within the branch including expense, inventory and freight invoices, and debit memos.
Prepares reports related to customer inquiries, sales trends, customer complaints, delivery, or service problems.
Assists customers and suppliers to resolve order problems.
Manages inventory for Branch, including the day-to-day maintenance of inventory levels through replenishing stock to meet annual turn goals.
May fill in for other lower-level roles within the branch.
Performs other duties as assigned.
EDUCATION & EXPERIENCE
Typically requires a high school diploma or GED and five (5) or more years of related experience or an equivalent combination.
KNOWLEDGE, SKILLS, ABILITIES
Proficient in Microsoft Office.
Excellent communication and presentation skills to all levels of employees.
Industry and sales experience preferred.
Ability to perform financial calculations and generate reports.
Demonstrated people and leadership skills with a record of achieving positive business results.
Ability to manage multiple responsibilities and projects.
Professional, self-motivated employee with excellent interpersonal skills.
Exemplary work ethic and decision-making ability.
PHYSICAL DEMANDS: May be required to be on-call on nights or weekends, depending on need.
LICENSES & CERTIFICATIONS: Excellent driving record preferred. All company vehicles are subject to continuous video monitoring.
SUPERVISORY RESPONSIBILITY:
5-10 Direct Reports
0-5 Direct Reports
BUDGET RESPONSIBILITY: Yes
COMPANY INFORMATION:
Motion offers an excellent benefits package which includes options for healthcare coverage, 401(k), tuition, reimbursement, vacation, sick, and holiday pay.
Please keep in mind that this is not a guarantee of compensation or salary, as final offer amount may vary based on factors including but not limited to experience and geographic location. It also does not consider other components that make up the total rewards package for the position. If you are hired at Motion, your overall compensation will be determined based on factors such as geographic location, skills, education, and/or experience which may result in total compensation outside of this range.
Not the right fit? Let us know you're interested in a future opportunity by joining our Talent Community on jobs.genpt.com or create an account to set up email alerts as new job postings become available that meet your interest!
GPC conducts its business without regard to sex, race, creed, color, religion, marital status, national origin, citizenship status, age, pregnancy, sexual orientation, gender identity or expression, genetic information, disability, military status, status as a veteran, or any other protected characteristic. GPC's policy is to recruit, hire, train, promote, assign, transfer and terminate employees based on their own ability, achievement, experience and conduct and other legitimate business reasons.