Seeking full-time Mortgage Origination Professionals in Albuquerque, NM to support HUD's mission of creating inclusive communities and affordable homes.
As a Customer Service Representative, you will assist industry and public callers on FHA guidelines, using your mortgage experience to provide excellent service and stay updated on FHA policies.
Benefits include a Monday-Friday schedule, immediate access to health and retirement plans, training, employee discounts, career mobility, and paid time off.
Opportunities are full-time, with hours from 11:35 AM to 8:05 PM EST. Responsibilities involve answering calls/emails, researching FHA procedures, documenting contacts, and using multiple systems efficiently.
Requirements: High school diploma or GED, 2+ years mortgage experience, 1+ year customer service, ability to obtain security clearance. Preferred: FHA knowledge and contact center experience.
Pay ranges from $20-$22/hr. The role emphasizes diversity, compliance, and career growth within a supportive environment.