Computer Skills, Customer Support/Service, Detail Oriented, Documentation, Funding, Interpersonal Skills, Loan Closing, Loan Documents, Loan Origination, Loan Review, Mortgage, Mortgage Lending, Organizational Skills, Physical Demands, Presentation/Verbal Skills, Problem Solving Skills, Regulatory Compliance, Risk Management, Team Player, Willing to Travel
JOB RESPONSIBILITIES
- Ensure accurate funding distribution through wire transfers, transaction entry and balancing.
- Review loan documentation to ensure all documents are signed properly and ensure necessary documentation is sent to title companies/attorneys and/or various counties for recording.
- Process and coordinate incoming and outgoing mail, including payoffs, title work and other loan documentation.
- Ensure files are complete and orderly with minimal errors for efficient processing.
- Verify loan information on the core system to the appropriate loan documents in the e-file and correct or input additional loan information.
- Monitor and communicate any mapping, training or operational issues to the appropriate team(s) as necessary.
- Assist in testing for upcoming releases or changes within processes.
- Assist with balancing general ledgers associated with loan origination.
- Individually participate in identifying, measuring, monitoring, controlling and mitigating departmental and enterprise-wide risks.
- Maintain awareness of and adherence to Bank's compliance requirements and risk management concepts, expectations, policies and procedures and apply them to daily tasks
- Deliver a consistent, high level of service within our Serving More standards
- Other duties as assigned
COMPETENCIES
- Interpersonal/Customer Service Skills
- Written and Verbal Communication
- Ability to understand and follow directions
- Adaptable to change
- Basic Computer Skills
- Organizational Skills/Detail Oriented
- Problem/Situation Analysis
- Ability to influence others
- Ability to build collaborative relationships
- Ability to work as part of a team
- Ability to work independently
EDUCATION AND EXPERIENCE
- 2 Years of mortgage experience preferred
- High School Diploma or equivalent required
TRAVEL REQUIREMENTS
Minimal travel within the Park National footprint is expected.
SCHEDULE
Typical office hours are Monday-Friday 8a-5p. This position is hourly, non-exempt, and full time. A minimum 37.5 hours is required to maintain eligibility for full-time status.
Physical Requirements:
This position must be able to remain in a stationary position a minimum of 75% of the time, constantly operate a computer, and to be able to be in constant communication with coworkers and stakeholders to discuss and exchange accurate information.
Is there an option for Flexible Work Arrangement ?
No - Fully Onsite