Mortgage Closing Manager

Mortgage Closing Manager

Location Tempe, Arizona | Hybrid (Mon, Tue, Thu Onsite; Wed, Fri Remote)

COMPENSATION & SCHEDULE

• $65,000–$80,000 base salary

• Performance bonus tied to department production

• Monday–Friday, 8:00 AM–5:00 PM

• Direct Hire, W2

ROLE IMPACT

The Mortgage Closing Manager leads and develops the closing department while maintaining hands-on involvement in loan files. This role oversees closing and funding operations, ensures regulatory compliance, and drives process improvements to support production goals. Success is defined by team performance, closing accuracy, on-time funding, and the ability to identify workflow efficiencies while maintaining a small personal pipeline to stay connected to day-to-day operations.

Key Responsibilities

• Manage, mentor, and develop a team of closing professionals (currently 4 direct reports, expanding to 5).

• Monitor department production, closing timelines, and overall file quality to ensure performance standards are met.

• Maintain a personal pipeline of approximately 5–10 loan files per month to remain engaged in operational workflows and support team overflow when needed.

• Evaluate and improve closing and funding processes to increase efficiency, accuracy, and scalability.

• Coordinate closely with processing, underwriting, and funding teams to ensure seamless loan transitions.

• Ensure compliance with TRID (TILA-RESPA Integrated Disclosure) and investor guidelines across all closed loans.

• Provide coaching, performance feedback, and ongoing training to strengthen team capabilities.

Minimum Qualifications

• 5+ years of mortgage closing experience including both closing and funding operations.

• 2+ years of leadership experience managing closing teams.

• Proven ability to oversee high loan volumes while improving operational processes and maintaining compliance standards.

• Core Tools & Systems

• Encompass or similar Loan Origination System (LOS)

• Closing disclosure and mortgage document preparation platforms

• Mortgage compliance and investor delivery systems

• Microsoft Office Suite (Word, Excel, Outlook)

• Electronic document management systems

Preferred Skills

• Multi-state closing management experience.

• Strong background in mortgage regulatory compliance.

• Experience driving operational efficiency within a growing lending organization.

Benefits

• Flexible PTO program

• 401(k) retirement plan

• Medical insurance (multiple plan options)

• Dental and vision insurance

• Company-paid life insurance

• Multiple coverage tiers (Employee, Spouse, Children, Family)

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